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Hi! Did you try to cancel the order and re-order again with the same card details(now that it has been cleared)
That is the fastest way, by cancelling the current order then try to order again.
I bought a Surface laptop from MS site, but the credit card was initially declined for a fraud alert. I contacted the credit card company and they say it is fixed. The MS won’t allow me to change the payment method. How do I get the order going?
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Ted Wieczorek
20
Reputation points
I bought a Surface laptop from MS site, but the credit card was initially declined for a fraud alert. I contacted the credit card company and they say it is fixed. The MS won’t allow me to change the payment method. How do I get the order going?