3,590 questions
3,590 questions with Surface | Surface Pro | Display and screen tags
2 answers
How to fix screen jumping and screen flickering on Surface Pro 4?
The screen on my Surface Pro 4 jumps and flickers constantly. How can I fix this, please??
Surface | Surface Pro | Display and screen
asked 2026-04-18T21:03:04.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 16%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVO%3C/text%3E%3C/svg%3E)
Vicky Olson
0
Reputation points
commented 2026-07-26T15:01:04.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 51%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Atul Kesarkodi
0
Reputation points
2 answers
Connection issues between 5k2k screen -> Dock 2 -> new Surface
Hi! I bought recently a new Surface Pro 11 (Snapdragon). I have an old surface (3yo) connected to a Surface Dock 2 and a 40-inch 5120×2160 monitor at 60 Hz. Everything works well. When I switch the old Surface for the new one using the docking station,…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-07-22T16:15:30.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Agathe B
0
Reputation points
answered 2026-07-23T00:22:00.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
Surface pro 2018 and Surface Studio 2025 (power and battery display and screen)
Hi there, I own two Surface laptops: one is a Surface Pro running Windows 10 from 2018, which has been performing exceptionally well, and the other is a new Surface Studio Pro that operates on Windows 11, purchased in 2025. I've noticed a concerning…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-07-21T17:36:46.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 78%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Eon Alexis Agasang
0
Reputation points
answered 2026-07-22T00:40:17.7066667+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Pen presents a star character when the tip gets close to the writing surface.
Is there a way to get rid of star that shows up on my Surface when I try to write on it with the pen? It's annoying and I don't understand why it shows up. It gets in the way.
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-07-17T00:11:07.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jeanie Geist
20
Reputation points
commented 2026-07-19T01:21:27.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Phongphat Srikote
0
Reputation points
1 answer
How to fix issue with custom accent colour?
My Surface pro updated to Windows 11 a few days ago and there appears to be an issue with the custom accent colours in settings; when i select the colour I want, and press done, the colour I've selected dulls down quite a bit. (for example, I selected…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2025-07-24T23:58:08.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Juliet Schroeder
0
Reputation points
commented 2026-07-14T07:27:41.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 93%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Regina
0
Reputation points
2 answers
Surface Pro 10 for Business: Does it support 1920 × 1280 resolution?
Hi, I have a technical question about the built-in display on the Surface Pro 10 for Business. I understand that the native resolution of the device is 2880 × 1920 with a 3:2 aspect ratio. However, I would like to know whether 1920 × 1280 is available…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-07-01T23:56:44.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Taeil Kim
0
Reputation points
answered 2026-07-02T01:12:48.83+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
1 answer
Surface Pro 9 TB4 port Video Capability
I've found comments that the Surface Pro 9 (Intel) can and cannot support 4K120 video. The Microsoft support docs I've seen are unclear. Is there a definitive doc that states whether 4K120 refresh rate is supported for a single monitor?
Surface | Surface Pro | Display and screen
3,590 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
1 answer
How to lower fps across surface everything on surface pro 3
I recently got a surface pro and use it for work and easy to run games. I'm not great with technology but I've tried multiple ways to change the fps, but every option is greyed our or stuck at 60hz. I've tried toggling better battery usage but my…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-06-24T17:38:19.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Luke McCluskey
0
Reputation points
answered 2026-06-24T23:57:48.3933333+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
1 answer
Bottom right taskbar not showing only in tablet mode - Windows 11
It only happens in tablet mode. Everything at the bottom right of the taskbar disappears. I uploaded a picture. It works if I turn the table mode on and off, but then it disappear later on. Funny enough, when I use the sniping tool it appears again and…
Surface | Surface Pro | Display and screen
3,590 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
Surface diagnostics toolkit: Touch Calibration Error After Display Replacement
Hello, after replacing the display on my Surface device, I ran the Surface Diagnostic Toolkit. Touch Display Setup completed successfully, but Touch Display Calibration failed with Error. Since then, touch does not work on the new display or the…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-06-06T18:33:30.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lukáš Hrňa
0
Reputation points
edited a comment 2026-06-07T18:34:32.6433333+00:00
Lukáš Hrňa
0
Reputation points
4 answers
Surface diagnostics tools - touch display setup not working
Hi, I have problem with run touch display setup on my Surface pro 8, win 11 25H2. Test ends with error NSPTransport. Touch panel is working and display have flicking ani I need replace it. But I need first step Touch display setup to set surface for…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-24T18:28:53.4966667+00:00
Lukáš Hrňa
0
Reputation points
edited an answer 2026-06-07T18:06:26.2166667+00:00
Lukáš Hrňa
0
Reputation points
1 answer
Surface Pro Tablet - Touch keyboard will not open
I have a brand new, 11th gen Surface Pro, and I'm having an issue with the on screen keyboard settings for which there is no obvious, permanent solution, and Microsoft has made it virtually impossible for me to get in touch with their agents via chat or…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-06-03T15:59:01.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Brad
0
Reputation points
answered 2026-06-04T00:31:30.4633333+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Warranty Repairs
I opened a warranty repair case for my Microsoft Surface under warranty. But i didnt get any Shipping label or anything, Neither Microsoft Informed if they will arrange collection or no. I have attached a photo for reference. What should be the next…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-30T07:06:42.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abdullah Allana
20
Reputation points
accepted 2026-05-31T12:57:59.8933333+00:00
Abdullah Allana
20
Reputation points
2 answers
Surface Pro X Touchscreen Failure (UEFI & OS) after installing the latest Windows 11 Recovery Image
Hi Microsoft Support, I am experiencing a severe issue with my Surface Pro X touchscreen after a clean installation of Windows 11. The Situation: I downloaded the latest available version of the Windows 11 Recovery Image specifically for my device's…
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-29T12:21:05.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 35%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
alborz system
0
Reputation points
edited an answer 2026-05-30T00:54:47.6533333+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
How to get touch keyboard to work on windows surface
My touch keyboard stopped working. I've gone to settings and set the touch keyboard to always display. The touch keyboard will not display.
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-20T21:18:30.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Gary Wright
0
Reputation points
commented 2026-05-23T07:03:28.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
Touch Screen Surface Pro 7+
My touch screen has not worked for ages. I went on device manager and the option of touch screen was not there. I don't know what to do?
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-20T23:47:02.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 25%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra Tarring
0
Reputation points
commented 2026-05-22T13:32:40.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
7,390
Reputation points Microsoft External Staff
Moderator
2 answers
My device isn't registering
I have entered in my serial number over a dozen times and it states my device is registered, but it is still not showing up and I can't submit a warranty issue. Sandra
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-18T18:20:24.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sandra Hartz
0
Reputation points
answered 2026-05-19T01:23:44.2566667+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
Surface Pro 9 Screen Replacement
My Microsoft Surface Pro 9 screen was broken, and I'd like to check if you have a replacement, how long it will take to fix it and how much it will cost.
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-14T04:19:55.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Favaz Yakhya
0
Reputation points
answered 2026-05-14T05:22:21.7233333+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
keyboard issues
please help me currently I can only use my screen keyboard keyboard
Surface | Surface Pro | Display and screen
3,590 questions
asked 2026-05-09T15:11:31.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jose Salinas
0
Reputation points
answered 2026-05-10T00:54:45.2633333+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
Graphics card lock up on Surface Pro 8: following error - Faulting module name: KERNELBASE.dll, version: 10.0.26100.8328, time stamp: [Moderator Note: Personal Info Removed]
I am getting this error on my Surface Pro 8 - Application crashing. Faulting application name: IntelGraphicsSoftware.Service.exe, version: 26.8.2209.3, time stamp: 0x69760000 Faulting module name: KERNELBASE.dll, version: 10.0.26100.8328, time stamp:…
Surface | Surface Pro | Display and screen
3,590 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)