3,607 questions
3,607 questions with Surface | Surface Pro | Display and screen tags
1 answer
I need a VAT invoice for an order i placed. The option is not showing in the order history
I need a VAT invoice for an order i placed. The option is not showing in the order history
Surface | Surface Pro | Display and screen
asked
2025-11-20T11:39:21.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jahid Ali
5
Reputation points
edited a comment
2026-09-08T07:21:30.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 23%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Isaac Levey
0
Reputation points
1 answer
Surface Pro Distorted
Why does my Surface Pro do this on vacation? When I'm at home no problem. Only happens in Tennessee!
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-07-31T16:42:13.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 17%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
bobby lane
0
Reputation points
answered
2026-09-06T16:09:59.2566667+00:00
bobby lane
0
Reputation points
2 answers
Surface Pro 11 + Surface Dock 2: External monitors randomly fail to wake / no HDMI signal
I am using a Surface Pro 11 with a Surface Dock 2 (Model 1917) and two MSI PRO MP251LDE E2 monitors. Setup: Surface Pro 11, Windows 11 Surface Dock 2, latest firmware 2 × MSI PRO MP251LDE E2, 1920 × 1080 Both monitors connected to the two rear USB-C…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-09-04T18:42:55.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Christian Kroll
0
Reputation points
commented
2026-09-06T06:51:52.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,515
Reputation points Microsoft External Staff
Moderator
1 answer
How to connect smart TV with surface for screen sharing?
Most of the times, i come across trouble connecting my smart TV (Hisense) with Microsoft surface, pls guide steps to overcome this issue once for all.
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-09-05T07:47:24.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Preeti Bose
0
Reputation points
answered
2026-09-05T11:52:12.16+00:00
Pavle Peković
6,845
Reputation points
Volunteer Moderator
2 answers
Screen Dims drastically on Surface Pro 7+. Unable to view icons or writing.
Screen Dims down to a point of being unable to view contents on screen. Is there a Keyboard Short cut that will allow for the screen to return to a viewable state.
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-09-03T16:33:50.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 90%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
McPhie, Curtis
0
Reputation points
answered
2026-09-04T00:48:18.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
Distorted colors on my Surface Laptop 11 after using Surface Dock 2
Building off a prior thread from 3/15/2025 on this same issue, but no solutions posted in that thread. The screen of my new Surface Laptop 11 has been experiencing color distortion issues for the past month. The colors appear altered on the laptop…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2025-11-18T18:28:58.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 28.999999999999996%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tim
0
Reputation points
answered
2026-09-02T04:06:52.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Guido Bigontina
0
Reputation points
1 answer
Surface Pro 13 White screen
I bought a new Surface 13 Pro laptop. I was using it for about 4 months. Suddenly one day when i booted, it showed a white screen. The display comes on an extended screen but just the laptop screen goes white. I took it to Geek Squad. They took and week…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-22T13:52:33.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 57.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jacob William
5
Reputation points
commented
2026-08-24T19:53:36.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 63%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Frank Kirshbaum
0
Reputation points
2 answers
Microsoft Support is just AI bots that repeat the same thing over and over. I want to speak to a human being regarding my faulty device case number 7105398379
Microsoft surface pro screen not working / only able to use computer through external monitor. AI bots from microsoft support want to send me back a refurbished device. this is completely unfair considering the age of the computer its a brand new device.…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-18T11:35:56.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Elliott Doughty
0
Reputation points
answered
2026-08-18T14:13:40.54+00:00
Barb Bowman
80,805
Reputation points MVP
Volunteer Moderator
1 answer
The Surface Pro 9 is performing poorly and experiencing multiple hardware issues, including keyboard malfunction, no speaker output, and screen flickering.
I am trying to contact Microsoft Customer Support but am unable to proceed as I cannot provide the required service key. The Surface Pro 9 (Model 2038) is a business-use device and is currently experiencing the following issues: Some keys on the…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-17T06:09:34.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 80%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
SooLing Lim
0
Reputation points
commented
2026-08-18T11:38:26.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
27,955
Reputation points Microsoft External Staff
Moderator
2 answers
PC Middle touch not working
The Microsoft Surface pro 11th business Edition2085 PC Middle touch not working How to contact to Microsoft Surface pro
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-05T11:02:40.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mayank Shrivastava
0
Reputation points
commented
2026-08-10T06:36:29.0233333+00:00
Lychee-Ng
27,955
Reputation points Microsoft External Staff
Moderator
3 answers
HDR mode on surface pro 13 12th edition is just a white screen
Hi As the title says toggling hdr on on surface pro 13 12th edition randomly made hdr mode just white. Before that hdr worked (screen wasnt white)but when turned on didnt work in any of the apps example edge or lightroom. Exept auto hdr. Problem started…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-07T21:16:38.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 41%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kalle Toiviainen
0
Reputation points
commented
2026-08-08T14:56:39.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
106K
Reputation points
Independent Advisor
2 answers
Need help with my Surface Pro 11th edition damage screen
I would like to check if my device is still under warranty and whether the screen issue can be covered. If it's not covered, could you please provide the official repair/ replacement options and estimated cost for replacing the screen? I would also like…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-07T04:44:31.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michelle Trieu
0
Reputation points
answered
2026-08-08T04:48:11.7333333+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
1 answer
Surface Pro 11 Snapdragon doesn't display on my Promethean board using Promethean Screen Share app, but my Surface Pro 8 Intel can
Surface Pro 11 Snapdragon doesn't display on my Promethean board using Promethean Screen Share app, but my Surface Pro 8 Intel can
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-05T14:00:34.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jonathan Flint
0
Reputation points
commented
2026-08-07T07:37:33.67+00:00
Hendrix-V
18,515
Reputation points Microsoft External Staff
Moderator
1 answer
The back screens are broken.
Geek saiBack screens are broken. After see lock page, the screens come up white. Geek squad could not repair. Said if I send to Microsoft it will be gone at least a month. I now use my surface pro for churc business. I was told if you replace this…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-06T19:06:39.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jane Wilcox
0
Reputation points
answered
2026-08-07T01:01:40.51+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
How do I return my surface pro?
It is broken. Back screens are not working per Geek Squad. I want to exchange with a new surface pro or return it
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-06T19:10:33.3833333+00:00
Jane Wilcox
0
Reputation points
answered
2026-08-07T00:53:21.56+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft USB-C Travel Hub HDMI not working
Microsoft USB-C Travel Hub that appears to have suffered a hardware failure. I've spent considerable time troubleshooting it and have isolated the problem to the hub itself. The hub is being used with a Surface Pro for Business (2025 edition) running…
Surface | Surface Pro | Display and screen
3,607 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
2 answers
My Surface tablet is locked.
I have a Microsoft Surface Pro 4 (12.3"). I don't know what I did, but the screen is black with the text "SURFACE" and a red rectangle with an open padlock icon at the top. What can I do to get out of this state?
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-05T15:45:55.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Fernando Cáceres
5
Reputation points
answered
2026-08-06T00:30:39.9866667+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
0 answers
Bagaimana cara memperbaiki HP yang bergaris
Tolong bantu an nya jika ada yang mengerti soal mesin hp [Moved from Surface | Surface Pro | Display and screen]
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-03T13:39:06.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Ilham Prayogo
0
Reputation points
edited the question
2026-08-04T14:03:51.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
10,695
Reputation points Microsoft External Staff
Moderator
1 answer
i want to know official app for temperature monitoring with snapdragon x elite 2 processor
i want to know the temperature of the surface device continously in the tray so that i can avoid any issues with battery bulging.
Surface | Surface Pro | Display and screen
3,607 questions
asked
2026-08-03T01:56:27.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sunku anand
0
Reputation points
answered
2026-08-03T11:39:29.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,530
Reputation points Microsoft External Staff
Moderator
3 answers
Clean install etc cannot fix black screen with cursor
Hello, I have a Surface Pro 7 Plus with Windows 11. In the past few months, I’ve been struggling with a recurring black screen with cursor after booting into the login screen. Initially (3–4 months ago), I fixed it once by uninstalling a quality update.…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2025-09-30T07:40:50.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 74%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Albert Bakara
10
Reputation points
commented
2026-07-29T12:24:28.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 47%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tim
0
Reputation points