3,351 questions
3,351 questions with Surface | Surface Pro | Install and update tags
2 answers
SurfacePro searching for printer/scanner
Which printer/scanner will work with the latest surface Pro. To be specific, i want to use the full functionality of the scanner and not use the simple Ms Scan app.
Surface | Surface Pro | Install and update
asked 2026-01-30T17:07:53.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Hille-Paul Schut
0
Reputation points
recommended 2026-02-01T23:10:07.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
28,476
Reputation points MVP
Volunteer Moderator
4 answers
Surface Pro 7+ Recovery Image links are all BMR (Bare Metal Recovery) images — installation media, not recovery images. How can I get the Recovery Image needed?
When clicking on 22-25H2 image links, they all download as BMR and not recovery images needed for my Surface Pro 7+.
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-31T03:25:10.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 48%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Christine Beck
0
Reputation points
commented 2026-02-01T16:42:33.9633333+00:00
Barb Bowman
80,545
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
What PDF tool to use for signing docs on my Surface Pro as Adobe Acrobat Professional does not work very well with ARM
Hi, I'm using Adobe Acrobat professional for years. Since I replaced my old Surface Pro with the latest Surface Pro with ARM it does not work. I already installed the emulation version of Adobe but it does not give the 100% usage. Any idea how to fix…
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-02-01T09:28:12.23+00:00
Hille-Paul Schut
0
Reputation points
commented 2026-02-01T16:12:27.0733333+00:00
Hille-Paul Schut
0
Reputation points
1 answer
Latest softweare update will not let Windows boot. Repeating Windows logo and black screen.
Received notice in Win11 that an update was pending. I approved it. Computer shut down and has done nothing but cycle to Windows logo for the last day. The following do nothing: Ctrl+Alt+Del, Holding On/Off for 30 sec; Holding on/off for 30 and then…
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-02-01T01:16:37.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kevin Cooksy
0
Reputation points
answered 2026-02-01T01:16:43.0366667+00:00
Q&A Assist
1 answer
No boot after wim deployment and bcdboot, only after start boot in WinPE again
Dear forum, we use a PXE boot based installation method to deploy Windows 11 25h2 Professional to our end user devices. The installation was successfull done on hundred of machines from different vendors and different models. On the Surface Pro 10 with…
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-31T13:53:17.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 30%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
catlover
0
Reputation points
answered 2026-01-31T13:53:33.47+00:00
Q&A Assist
3 answers
Why is the screen glitched in Minecraft?
In Minecraft Java on my Surface Pro 11 with X Elite: The screen is black on the main menu panorama, except for the buttons and text All the menus have a weird, fuzzy version of the panorama In a world, the screen is completely black except for all…
Surface | Surface Pro | Install and update
3,351 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 46%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Staffpad info
Gentilissimi, vorrei chiedere alcune informazioni sul software "staffpad": compatibilità su dispositivi surface 8 e successivi possibilità di acquisto (in Italia dal sito microsoft) con carta del docente esistenza di una versione di…
Surface | Surface Pro | Install and update
3,351 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 83%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
1 answer
Since updating my surface pro, I tried to sign in and camera doesn't work, the pin option doesn't work it keeps saying I need to set up pin.
Since updating my surface pro, I tried to sign in and camera doesn't work, the pin option doesn't work it keeps saying I need to set up pin.
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-23T16:28:24.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 12%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
du Pont, Lammot
0
Reputation points
commented 2026-01-26T16:07:14.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian-Ng
8,415
Reputation points Microsoft External Staff
Moderator
2 answers
UPDATE 24H2 DOEST NOT WORK
The update Windows 24H2 does not work. It does not upload since many monthes. My computer begins to have screen problems now. Do you know what can i do ? [Moderator Note: Personal Info Removed] [Moderator Note: Personal Info Removed] [Moderator Note:…
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-09T11:57:05.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 18%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
JULIEN EL TEKARLI
0
Reputation points
commented 2026-01-24T08:35:35.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
7,635
Reputation points Microsoft External Staff
Moderator
2 answers
No matter what I do, my Surface Pro 2 will not boot from USB!
I recently got a Surface Pro 2 used, the operating system is corrupted so I decided to take it anyway to install Windows on my own. I have already disabled secure boot and TPM in BIOS, and yes, I have tried power + volume down. I am completely stumped.
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-20T02:33:01.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 89%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
someone youve never met
0
Reputation points
commented 2026-01-22T14:15:45.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
2,910
Reputation points Microsoft External Staff
Moderator
2 answers
I accidentally set my profile as a child and now my computer is locking me out for parental controls. The computer won't let me update the profile.
I accidentally set my profile as a child and now my computer is locking me out for parental controls. The computer won't let me update the profile.
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-20T16:42:42.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Peter Silverman
0
Reputation points
commented 2026-01-22T08:55:21.7433333+00:00
Clary-N
7,635
Reputation points Microsoft External Staff
Moderator
1 answer
Help desk worst service
Key board no response so i called hot line your help desk is very worst service and the person name is taff or taf very unprofessional manner answer
Surface | Surface Pro | Install and update
3,351 questions
asked 2025-07-28T08:27:59.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
IVS Shoban
5
Reputation points
answered 2026-01-22T06:04:39.43+00:00
S.Sengupta
28,476
Reputation points MVP
Volunteer Moderator
4 answers
Problems starting all new Surface Pro
Hello, I just acquired an all new Surface pro, and I am trying to start it. Unfortunately it only goes to the stage of License Agreememt and than stalls in the download update mode, at Download 1% nothing happens, I can also not use the Microsoft key or…
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-16T16:19:07.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETE%3C/text%3E%3C/svg%3E)
Tilman Eichstaedt
0
Reputation points
commented 2026-01-19T09:19:31.11+00:00
Tilman Eichstaedt
0
Reputation points
3 answers
surface pro 12 setup will not except my work email address
surface pro 12. My boss just bought me a surface pro 12 and want to set it up with my work email address, But when i get to the .... Let's add your microsoft account page ".....I am told that the microsoft account doesn't exist" But this…
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-17T22:20:03.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 13%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Laura Oliver
0
Reputation points
commented 2026-01-19T06:20:41.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
8,695
Reputation points Microsoft External Staff
Moderator
1 answer
Windows security update KB5074109 keeps failing to install on my surface pro 11.
I've been trying to install security update KB5074109(26200.7623) on my surface pro 11. The install keeps failing with error code 0x800f0991. I've tried restart, stable internet and power, clearing the cache on software distribution files. Ive tried…
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-15T03:33:15.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 16%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CNR26
5
Reputation points
commented 2026-01-16T13:48:30.72+00:00
Barb Bowman
80,545
Reputation points MVP
Volunteer Moderator
2 answers
KB5072033 Failing Daily
KB5072033 has been failing daily since 12/13/25 on a Surface Pro that I purchased new in November 2025 Moved from: Microsoft Security | Microsoft Defender | Other
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-09T13:32:34.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 65%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DomSurface2
0
Reputation points
commented 2026-01-13T07:32:27.3+00:00
Clary-N
7,635
Reputation points Microsoft External Staff
Moderator
1 answer
Can not configure printer to my Surface pro 11th edition
Hello I am not able to configure printer driver on my Surface pro 11th edition, it is PCL6 universal driver which is for a Ricoh printer, however, I download the driver but does not want to get installed, any ideas, I have tried many solutions but…
Surface | Surface Pro | Install and update
3,351 questions
asked 2025-12-29T19:15:29.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Reza Orouji
0
Reputation points
commented 2026-01-13T06:39:01.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Akhil
0
Reputation points
1 answer
How do enable double sided printing in Windows 11
My capacity to print on both sides is not available on my new machine. I cant seem to install the Samsung Printer Drivers
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-12T22:18:36.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 60%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENO%3C/text%3E%3C/svg%3E)
Nial O'Reilly
0
Reputation points
answered 2026-01-13T01:28:30.1133333+00:00
S.Sengupta
28,476
Reputation points MVP
Volunteer Moderator
1 answer
surface pro 7 win11reduce to win10
i want reduce my surface pro 7 windows but need UEFI PASSWORD
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-11T19:21:52.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 47%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Willy
0
Reputation points
answered 2026-01-11T19:21:57.97+00:00
Q&A Assist
3 answers
compre surface 5 y no me deja actualizar Windows 11 esta blqueado como lo hago
tengo una surface Pro 5, no me daja acualizar el windows 11 me bloquea la conexión y otras aplicaciones que tiens
Surface | Surface Pro | Install and update
3,351 questions
asked 2026-01-09T00:01:25.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 90%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
MARCO RAMOS
0
Reputation points
edited an answer 2026-01-09T00:41:23.3666667+00:00
Gérard Oomens
117.6K
Reputation points
Volunteer Moderator