3,161 questions
3,161 questions with Surface | Surface Pro | Install and update tags
0 answers
Lost power doing a default
Surface Pro 4 I was trying to default my surface pro 4. During the default process i lost power, and now when it boots up, i am stuck at the home screen. When i try to sign in, the keyboard wont pop up. I did go into the bios and noticed the time and…
Surface | Surface Pro | Install and update
asked 2025-07-11T12:16:20.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 48%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Levi Hayden
0
Reputation points
asked 2025-07-11T12:16:20.2633333+00:00
Levi Hayden
0
Reputation points
1 answer
Surface Pro 3 Stuck in 64% Update Loop and I have no Administrative Password access to Advance Reset PC
I do not recall setting up an "Admin Password" for this surface or any Microsft Account for this matter? I am unable to access any valuable system reset tools for this restriction. How do I gain access to this admin password if the screen in…
Surface | Surface Pro | Install and update
3,161 questions
asked 2025-07-10T16:28:52.0733333+00:00
Smith, Christopher (164)
0
Reputation points
answered 2025-07-11T04:55:03.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ami2025
1,010
Reputation points Microsoft External Staff
Moderator
2 answers
where can I get a windows 11 pro/enterprise iso for Arm based surface pro?
I tried various windows 11 enterprise isos we have at work but none function on arm devices. the only arm installer i could find exclusively installs home edition without options for pro/enterprise. even the recovery images from the surface site said it…
Surface | Surface Pro | Install and update
3,161 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
1 answer
My Surface 7 Pro. Windows 11 Power on Boot issues.
Update: After a Windows 11 Update. Has Problems turning on. After about 30 Tries. finally boots. It intermittently Powering on. No other issues After update 6/05/2025 I was had Windows 11 Pro. and after update changed it Windows 11…
Surface | Surface Pro | Install and update
3,161 questions
asked 2025-07-08T22:22:27.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 8%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
JP Watters
0
Reputation points
answered 2025-07-09T16:03:02.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian Trinh
640
Reputation points Microsoft External Staff
Moderator
1 answer
Printer Issue
When i print it goes into printer queue and automatically deletes without printing
Surface | Surface Pro | Install and update
3,161 questions
asked 2024-08-25T06:40:59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
CAN YOU UPGRADE RAM ON SURFACE?
Can a Microsoft service upgrade my Surface Pro 4's ram? I only have 4gb
Surface | Surface Pro | Install and update
3,161 questions
asked 2018-06-11T16:16:42+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
Transferring Extended Warranty from US to Canada on Surface Pro 8 when moving?
Greetings. I need to find out how to transfer my extended warranty on my Surface Pro 8 from the US to Canada, where I will be moving. It still has two more years remaining. I can't believe that warranties on devices cannot be transferred when a person…
Surface | Surface Pro | Install and update
3,161 questions
asked 2023-07-17T21:18:52+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Speak to representatives
I need to speak to someone to help me asap
Surface | Surface Pro | Install and update
3,161 questions
asked 2025-01-14T19:21:04+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
3 answers
Surface Pro SKUs for an order?
Trying to order the following and was provided SKUs that don't seem to work in the US. Can I please get the correct SKUs for US ordering? Item DescriptionProvided SKUsUS SKUsMicrosoft - Surface Pro6 i7-core, 16GB RAM, 512GB SSD…
Surface | Surface Pro | Install and update
3,161 questions
asked 2019-01-25T22:37:00+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
0 answers
I tried the suggestions on how to send a word document to an email and failed, is there a way I can connect with a support tech via email or in person?
I've tried all the steps suggested to correct the problem and none of them worked. I used to send word documents to an email address and now it does not send. When I click on the send bottom, it just keeps going around and around and eventually I get a…
Surface | Surface Pro | Install and update
3,161 questions
asked 2024-07-10T00:44:09+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
0 answers
Surface Aggregator update continually requiring reboot
A few days ago I started getting a notification saying " your computer needs to be restarted in order to finish setting up device : surface system aggregator". I have restarted 5 times now and windows is still asking for reboots. How can…
Surface | Surface Pro | Install and update
3,161 questions
asked 2017-05-13T06:55:48+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
surface keyboard ceases to function when the second magnetic strip is connected or elevated from a flat position.
Microsoft DO NOT recommend that I: update my drivers, the computer itself, clean the contacts with alcohol go into the bios and fiddle with things there. test the keyboard on another device or test a new keyboard on this device. I've done all of…
Surface | Surface Pro | Install and update
3,161 questions
asked 2022-01-20T23:55:06+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
3 answers
Is the surface pro 4 SSD readable from another computer if removed?
Hi, My Surface Pro 4 has died (details below, in case anyone is interested) and I am working on the assumption that it is dead and gone. It is out of warranty and I plan to buy a new computer (probably a new Surface Pro of some description). However, I…
Surface | Surface Pro | Install and update
3,161 questions
asked 2020-12-23T22:29:17+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
touch scrolling often doesn't work on firefox browser
I don't know if this is a surface problem or a Firefox problem but often I cannot scroll down webpages by swiping while using Firefox. Thus I am stuck tapping the tiny down arrow in the lower right hand of the screen which is easy to miss because it is …
Surface | Surface Pro | Install and update
3,161 questions
asked 2013-07-06T14:15:49+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Bought used surface pro 3 whith a bitlocker code required.
Bought the surface pro 3 used. The previous owner placed a bitlocker code on the unit. I want to just reset it back to factory. What is the easiest way to just wipe it clean and bypass the bitlocker
Surface | Surface Pro | Install and update
3,161 questions
asked 2017-05-16T16:49:33+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
키보드 인식오류
자판에 맞지않는 불특정 단어가 출력됩니다. 한국어 오류-> 자판오류 현재 상태이며 재인스톨, 업데이트, 언어 및 키보드 재설정(서피스 전용 블루투스키보드, 커버 키보드) 모두 해보았으며 고쳐지지 않습니다.
Surface | Surface Pro | Install and update
3,161 questions
asked 2023-11-22T19:12:50+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
0 answers
Surface Pro 7 recovery image and license do not match
I have just restored a Surface Pro 7 that I use for work from the recovery image, due to a number of external devices (including a Surface Pen) not functioning properly. The image that I have downloaded is Windows 10 Pro 21H2 (I don't recall what…
Surface | Surface Pro | Install and update
3,161 questions
asked 2022-09-17T17:09:05+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Resetting Surface Pro 7 to factory setting
Resetting Surface Pro 7 to factory setting and reinstalling Windows, now it in a continuous loop. HELP !!!
Surface | Surface Pro | Install and update
3,161 questions
asked 2024-04-20T03:36:48+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
0 answers
Surface Pro beep sound
My Surface Pro has recently, (last couple of days) been making sporadic beeping sounds. No idea why, does anybody know what it's trying to tell me?
Surface | Surface Pro | Install and update
3,161 questions
asked 2013-02-24T20:13:39+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
10 answers
Reset surface stuck in ' Hi there'
Hello everyone, My surface is resetting but it is stuck at the 'Hi there' blue screen. I tried many times again and again but it is not moving forward. Can anyone know how to pass this set? Thanks
Surface | Surface Pro | Install and update
3,161 questions
asked 2020-10-17T14:40:49+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous