Surface Surface Book Performance and maintenance

1 answer

Spilled a bit of water on Surface Book keyboard

I accidentally spilled a bit of water on my surface book keyboard, but I didn’t think anything happened to the laptop so I kept using it. Everything has been working fine, but every now and then the laptop does a thing where it disconnects from the…

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H 20

7 answers

News Notifications Not Opening.

News Notifications Not Opening.I have a Microsoft Surface Book running Windows 10. I get notifications of news "Top Story", "Breaking News" and "Top Stories", but, when I click on one, I get the message…

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Anonymous

1 answer

Surface Book 3 BSOD

I've recently bought Surface Book 3, i7, 32GB. Now running Windows 10 Pro 20H2 19042.985 I'm mostly using it with Surface Dock 2, with external monitor plugged in to it, tablet part flipped to face away from the keyboard (main feature, why I bought…

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Anonymous

1 answer

Will there be additional fees if send my Surface book 2 to get serviced and they can only send me a refurbished one?

I had water damage to my SB2 and now it won't turn on. However, I was wondering if I send it into service & repair and they have to send me a refurbished one, will I be charged more than the out-of-warrently repair cost ($599)?

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Anonymous

2 answers

Surface Book 3 screen clicks and then crashes

After updating to Windows 11 Surface Book 3 will make clicking noise, as if the screen is being disconnected and then crash/shutdown. This mostly happens after using the laptop for anything longer than 30 min. Once this has happened it can continue to…

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Anonymous

3 answers

Can't View Microsoft "Cart" Screen in any browser on Surface Book

Recently, when adding items to the Microsoft Office Cart, or if I just wish to view the Cart, a white screen with the letters OK in the upper left corner of the screen appears. This happens in the following browsers I've tried: Edge, Opera, Chrome. This…

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Anonymous

3 answers

USB Drive Disconnecting/Re-Connecting

Greetings. I recently purchased a Surface Book 3 and, from the first moment I inserted a USB flash/thumb drive, it keeps disconnecting and re-connecting whenever I type on the laptop keyboard or even when I simply move the computer or even touch the…

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Anonymous

3 answers

I have (2) Surface Book 3 laptops, why do they both freeze with 100% CPU after upgrading to Windows 11 Pro??

System was fast until Windows 10 to 11 upgrade Intel(R) Core (TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz 8 Cores, 32GB RAM. Usually, its stuck-on System Interrupts for 1-2 min before the desktop completely renders after login. I have tried everything but…

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Anonymous

3 answers

Cant drag/ trace on surface book 2 touch screen

I have a surface book 2. On websites such as ABC mouse or reading eggs i cannot drag a puzzle piece or trace a letter using finger or surface pencil. It is not a problem with the ABC mouse and reading eggs. Certain puzzles work but most dont. tried…

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Anonymous

1 answer

replacement surface laptop microsoft return center address

i am trying to send a replacement surface laptop which was returned by UPS , to the below address using DHL , but it seems the address isnt correct, can someone share the correct address Microsoft Return center ******************** *** EDIT: Removed…

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Anonymous

2 answers

What is "Desktop Pin" on Surface Book (SB)

I'm trying to add a device on a Surface Book (SB). The first step in the process asks whetherthe "Desktop Pin" matches. I don't know a "Desktop Pin" is, and I don't know what value it is. Thanks for your help, SweetTasha Thanks for…

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Anonymous

2 answers

Surface Book 3 stuck in Windows logo boot loop

All accessories are disconnected and it's been on AC power for a long time so battery is fully charged. No matter what I try, Win logo keeps appearing for 6 seconds, gone for one second, then back on for 6 seconds, over and over. Tried holding power…

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Anonymous

4 answers

Can´t find pen pressure settings inside Surface app on Surface Book 2...

I have been trying to adjust pressure but can´t find this settings section inside Surface app or enywhere else. In theory there should be some menus at the left or down side of the screen when you open Surface app but when i open mine there are nothing…

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Anonymous

2 answers

Surface Book 3 USB Ports Not Working With Az-Tech Rockey USB Locks

For our remote users, I prefer using the Surface Book line of laptops and they have worked well for us except of a problem right now. We use a Metal Building Design Software that requires a USB hardware lock in order for the software to start up and…

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Anonymous

2 answers

Surface Book 3 disconnects and connects peripherals on slightly movements

Hi there, I'm an owner of a Surface Book 3, which has been exchanged after 1st buy once the sd card reader suddenly stopped working. After that Microsoft exchanged the device due a hardware defect. This was in 2021. With the exchanged device, everything…

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Anonymous

1 answer

I would like to know if I will get replacement computer?

I sent my device for repair. I was told by Microsoft store employee that I will have to send the surfacebook to microsoft repair center and they will try to fixed and if not they will give me replacement computer. I was charged $600 since it is out of…

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Anonymous

5 answers

Surface 기기 계정 생성 후 PIN NO만들기 에러

안녕하세요 Surface기기에서 계정 생성 후 PIN 만들기 화면이 나옵니다. 이 때 만들기를 하면 다음 화면이 넘어가지 않고, 건너 뛰기를 누르면 다시 초기화가 되어 계정아이디/패스워드 입력해서 또 하게 되면 같은 프로세스가 반복이 되어 로그인이 되지 않습니다. 이에 해결방법이 있는지 알려주시면 감사하겠습니다. Moved from ***Windows / Windows 10 / 보안, 개인 정보 및 계정 ***

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Anonymous

0 answers

I want log a case

My laptop has Blue screen issue continuously restarts.

asked

Anonymous

0 answers

Surface Book 3 - Realtek USB 3.0 Card Reader: Device not started (RTSUER)

The SD Card reader on my Surface Book 3 has not worked for years. It is not the SD cards. I have tried half a dozen, which all work in my cameras. I finally have decided to make a concerted effort to get it working. I have identified the device driver…

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Anonymous

3 answers

Surface Book 1 freezes up

I have a Surface Book 1. It has had problems almost from the start, but they seem to be getting worse. The first problem had to do with detaching the screen. I usually had to do it several times before it would work. Then even when ioty had not been…

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Anonymous

Surface | Surface Book | Performance and maintenance

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370 questions with Surface | Surface Book | Performance and maintenance tags

Spilled a bit of water on Surface Book keyboard

News Notifications Not Opening.

Surface Book 3 BSOD

Will there be additional fees if send my Surface book 2 to get serviced and they can only send me a refurbished one?

Surface Book 3 screen clicks and then crashes

Can't View Microsoft "Cart" Screen in any browser on Surface Book

USB Drive Disconnecting/Re-Connecting

I have (2) Surface Book 3 laptops, why do they both freeze with 100% CPU after upgrading to Windows 11 Pro??

Cant drag/ trace on surface book 2 touch screen

replacement surface laptop microsoft return center address

What is "Desktop Pin" on Surface Book (SB)

Surface Book 3 stuck in Windows logo boot loop

Can´t find pen pressure settings inside Surface app on Surface Book 2...

Surface Book 3 USB Ports Not Working With Az-Tech Rockey USB Locks

Surface Book 3 disconnects and connects peripherals on slightly movements

I would like to know if I will get replacement computer?

Surface 기기 계정 생성 후 PIN NO만들기 에러

I want log a case

Surface Book 3 - Realtek USB 3.0 Card Reader: Device not started (RTSUER)

Surface Book 1 freezes up