380 questions
1 answer
reactive my Bing ads account
I am writing to inform you that my Microsoft advertisement account has been deactivated. I am not sure why this has happened, but I would like to reactivate my account as soon as possible. Could you please look into this matter and provide me with the…
Microsoft Advertising | Other
asked 2025-09-05T22:21:38.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUS%3C/text%3E%3C/svg%3E)
US-SF-Lella li
0
Reputation points
answered 2025-09-05T23:52:42.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Marvin
75
Reputation points Microsoft External Staff
Moderator
1 answer
Access Microsoft Click ID (MSCLKID) data using Bing Ads API
How can I access the Microsoft Click ID (MSCLKID) and the campaign name or campaign ID it is associated with? (Ideally via Bing Ads API)
Microsoft Advertising | Other
380 questions
asked 2025-02-05T09:50:45.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 34%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
José Caetano
5
Reputation points
answered 2025-09-01T14:21:49.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 79%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
José Caetano
0
Reputation points
1 answer
How to disable AutoEvent?
How to disable AutoEvent? For example:AutoEvent_outbound_click, AutoEvent_add_to_cart
Microsoft Advertising | Other
380 questions
asked 2025-08-21T09:08:33.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 47%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
kepper Eye
0
Reputation points
commented 2025-08-22T18:27:03.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Shelby
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Currency is fixed to USD during account creation, unable to select JPY
Hello, I'm trying to create a new Microsoft Advertising account in Japan, but the currency is automatically set to USD and I can't change it to Japanese Yen (JPY). Here is what I've already checked: My Microsoft account country/region is set to Japan. …
Microsoft Advertising | Other
380 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Conversion Pixels
Hi there, Campaign ID's 1******, 1****** & 1****** run dates Jul & Aug 2025 all have conversion pixel ID's 1****** or 1****** assigned. To date no conversions have been recorder. The client has confirmed and rechecked set of the pixels. Is AdSure…
Microsoft Advertising | Other
380 questions
asked 2025-08-11T13:54:36.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 0%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Robin Powell
0
Reputation points
accepted 2025-08-12T13:46:26.97+00:00
Robin Powell
0
Reputation points
1 answer
Please provide the media kit and annual schedule (including holidays) for Microsoft Advertising.
①マイクロソフト広告の媒体資料をください。 ②媒体の年間スケジュールを教えてください。 例：お盆休暇 年末年始休暇 など入稿はいつまでなのか、休暇中サポートはつながるのかなど
Microsoft Advertising | Other
380 questions
asked 2025-08-06T05:21:02.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sendo
0
Reputation points
answered 2025-08-06T09:51:48.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 88%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Vahid
105
Reputation points Microsoft External Staff
Moderator
1 answer
Request to Confirm Legitimacy and Use of Clarity URL
Hello Team, We have observed multiple attempts to access the following URL from internal systems: "https://d.clarity.ms/collect" Currently, our proxy is blocking this outbound traffic. Before proceeding with any permanent rule changes, we would…
Microsoft Advertising | Other
380 questions
asked 2025-07-29T11:59:17.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 68%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hitesh Sungar
0
Reputation points
answered 2025-07-30T11:06:28.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Arsen
75
Reputation points Microsoft External Staff
Moderator
2 answers
How do you sign up to monetize?
There's no form and the email on site just bounces.
Microsoft Advertising | Other
380 questions
asked 2025-07-07T17:25:59.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 51%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
colin bruce
0
Reputation points
commented 2025-07-29T11:18:00.2866667+00:00
colin bruce
0
Reputation points
1 answer
Why is my Campaign budget not used?
Only 2/3 of my total campaign budget is used. How do I make sure that my entire budget is used?
Microsoft Advertising | Other
380 questions
asked 2025-07-29T04:51:58.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 63%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Louise
0
Reputation points
answered 2025-07-29T07:41:39.1+00:00
MS Advertising - Vahid
105
Reputation points Microsoft External Staff
Moderator
1 answer
Badge not issued – Microsoft Advertising Search Certification
Hi Microsoft team, I have successfully passed the Microsoft Advertising Search Certification (Search Exam), but I did not receive any badge or certificate in my Learn profile or via email. Details: – Microsoft Account Email: [r*****@gmail.com] –…
Microsoft Advertising | Other
380 questions
asked 2025-07-24T09:02:19.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rafael Rohrmann
0
Reputation points
edited the question 2025-07-24T10:59:29.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Dagmara
150
Reputation points Microsoft External Staff
Moderator
5 answers
I'd like to change my account's currency settings to US$ → KRW
I created an account by linking Google through Microsoft Advertising, and the currency setting is US$ . I wonder how I can change it to KRW. Microsoft Advertising을 통해 Google을 연동해서 계정을 만들었는데, 통화 설정이 US$에요. KRW로 바꿀 수 있는 방법이 궁금해요.
Microsoft Advertising | Other
380 questions
asked 2025-07-21T05:47:18.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
박지수/Jisoo Park
0
Reputation points
answered 2025-07-21T08:19:43.97+00:00
MS Advertising - Arsen
75
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
We are trying to change the date format in Bing Ads from day/month/year to month/day/year. How do we do that?
We are Bing advertisers and have a question. We are trying to change the date format in Bing Ads from day/month/year to month/day/year. We are not finding where that can be changed. Please let us know. Thank you. * Moved from Bing * Original title: Bing
Microsoft Advertising | Other
380 questions
asked 2021-10-06T09:02:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:23:31.35+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Misleading Bing search result for Sal**** Ex****** Travel
Subject: Misleading Bing Search Result for Sal****** Exe****** Travel Hi, I’m reporting a persistent issue with Bing search results. When users search for Sal***** Ex******** Travel* (my business), Bing displays a listing for Sal****** Ex********…
Microsoft Advertising | Other
380 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
9 answers
One of the answers was accepted by the question author.
W9 Form for Microsoft Ads
My finance department is requiring a copy of Microsoft Advertising's W9 form. Where can I find this documentation?
Microsoft Advertising | Other
380 questions
asked 2024-01-23T18:52:06+00:00
Anonymous
edited the question 2025-07-04T22:54:44.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 30%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - John Mark
0
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Return additional fields behaviour - API
Good afternoon, I am working on app integration, and the description of the element ReturnAdditionalFields doesn't look totally right. It says that "The list of additional properties that you want included...". However, the data type is not a…
Microsoft Advertising | Other
380 questions
asked 2021-07-10T13:57:39+00:00
Anonymous
asked 2025-07-03T16:39:02.25+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Not getting conversions
My campaigns are not delivering leads. The landing pages are very much relevant to the keywords included in the ad group. CTR also is decent, which makes it clear that the ad copy is fine. The budget has been increased from the past, so that the ads…
Microsoft Advertising | Other
380 questions
asked 2024-09-17T09:54:46+00:00
Anonymous
asked 2025-07-03T16:39:02.25+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Please enter a valid email (e.g. ******@contoso.com)
I am facing an issue while trying to send the setup code integration in Microsoft Clarity. I don't know why this issue is occurring. The error message says, 'Please enter a valid email (e.g., ******@contoso.com).' I am inviting my own team members…
Microsoft Advertising | Other
380 questions
asked 2024-11-13T08:14:08+00:00
Anonymous
asked 2025-07-03T16:39:02.25+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Microsoft Advertising Account
I got an email about changes to my "Micosoft Adveretising Account." I didn't know I had a Microsoft Advertising Account. I don't remember signing on to such a thing. What are you?
Microsoft Advertising | Other
380 questions
asked 2024-01-18T14:16:10+00:00
Anonymous
asked 2025-07-03T16:39:02.25+00:00
Anonymous
1 answer
How can I create a channel similar to the one on MSN?
Hello community, I've been inspired by the channel layout and presentation style on MSN, specifically the channel hosted by Khaleej Times…
Microsoft Advertising | Other
380 questions
asked 2024-03-14T11:36:03+00:00
Anonymous
asked 2025-07-03T16:39:02.25+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
tax certificate 2023
Hello! Due to the cooperation in between My company and Your - Microsoft Ireland Operations Limited we are obliged by the Polish law to pay WHT (Withholding Tax) of your services rendered. In order to avoid paying it, we need documentation required for…
Microsoft Advertising | Other
380 questions
asked 2023-01-16T14:01:02+00:00
Anonymous
asked 2025-07-03T16:39:02.25+00:00
Anonymous