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Individual developer registration fails at step 4 with status code 400, and no "Apps and games" workspace is created

I am trying to register as an individual developer for the Microsoft Store (country/region: Japan), but the registration cannot be completed. Steps 1 to 3 (account type, identity verification, profile details) are completed, and my profile information…

Microsoft Partner Center | Other
asked 2026-11-10T03:33:43.1133333+00:00
Arde 0 Reputation points
commented 2026-11-13T03:12:07.25+00:00
Arde 0 Reputation points
0 answers

Microsoft Store Company registration for a sole proprietor in Japan and Engage Center “No Access”

I have an active Individual Microsoft Store developer account. I want to publish apps under my existing trade name as a sole proprietor (個人事業主) in Japan. The Company registration flow asks me to use a different Microsoft account because my current…

Microsoft Partner Center | Other
asked 2026-11-12T16:01:34.6366667+00:00
Cedric 0 Reputation points
2 answers

Partner Center Employment Verification rejected after domain certificate upload — which documents are required?

Hi team, My Partner Center Developer profile is stuck at Employment Verification. The Verification Summary progress bar shows: Verification Started: Passed Email Verification: Passed Employment Verification: Rejected (Pending Partner Action) …

Microsoft Partner Center | Other
asked 2026-11-12T13:42:39.15+00:00
yujun shang 0 Reputation points
answered 2026-11-12T13:45:59.6033333+00:00
yujun shang 0 Reputation points
2 answers

Request for exception – DP-600 renewal window missed (expired September 2026)

Hello, My Microsoft Certified: Fabric Analytics Engineer Associate (DP-600) expired in September 2026, and I missed the renewal window. During this period I changed my primary email address, so the renewal reminders most likely went to an inbox I no…

Microsoft Partner Center | Other
asked 2026-10-29T19:34:53.94+00:00
Denicio Santos 0 Reputation points
edited the question 2026-11-12T10:50:16.1533333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
0 answers

Paid Microsoft Store submission blocked and Engage Center says No Access

I’m an individual Microsoft Store developer in Australia. My paid Drawing2CAD submission is blocked by the message “You need to update your tax and payout information before you can charge money.” My tax profile, payout profile and verification all show…

Microsoft Partner Center | Other
asked 2026-11-12T05:37:03.01+00:00
drawing2cad 0 Reputation points
1 answer

Microsoft Store Individual Account — Policy 10.14 Clarification and Engage Center Support Issue

Hello Microsoft Support Team, I have an existing, active Microsoft Store Individual developer account, and I can successfully access the Apps & Games dashboard in Partner Center. My registered Windows publisher name is MALMIN RUDRA TECHWORKS. I am…

Microsoft Partner Center | Other
asked 2026-11-12T03:10:52.4333333+00:00
sugata dutta 0 Reputation points
answered 2026-11-12T03:12:21.9033333+00:00

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Error 409 when registering a second-hand Xbox console for Dev Mode in Partner Center

trying to register it for Xbox Dev Mode under my developer account in Partner (Center Partner Center Xbox Devices portal).However, when I enter the activation code generated by the Xbox Dev Mode app, I get Error 409. It seems the previous owner left the…

Microsoft Partner Center | Other
asked 2026-11-12T02:26:03+00:00
brayan camacho 0 Reputation points
1 answer

Microsoft Store company account - Employment verification stuck "Under review" since Oct 29

Our Microsoft Store company developer account (publisher "DoubleHash", South Korea) shows Email verification and Business verification as Verified, but Employment verification has been "Under review" since October 29, 2026 - well past…

Microsoft Partner Center | Other
asked 2026-11-10T09:32:27.5833333+00:00
Dongpil Lim 0 Reputation points
commented 2026-11-11T19:53:15.9733333+00:00
Samson Ajayi 0 Reputation points
0 answers

Individual (Taiwan) cannot complete tax profile: "Tax ID type" only accepts 8-digit business Uniform Number

Account type: Individual. Program: Microsoft Store (Taiwan). When creating the tax profile, at step 3 "Tax Residence Country/Region", the field "Tax ID type" is required ("This is a required field."). The only option is…

Microsoft Partner Center | Other
asked 2026-09-27T15:29:28.3+00:00
Brian Huang 10 Reputation points
commented 2026-11-11T16:44:13.4366667+00:00
MB 0 Reputation points
1 answer

Moldova missing from Microsoft Store developer account Country/Region list

Hello, I am trying to create an individual Microsoft Store developer account. During the address step, Moldova / Republic of Moldova is missing from the Country/Region dropdown, so I cannot complete registration. The form appears to recognize Moldovan…

Microsoft Partner Center | Other
asked 2026-06-27T14:14:07.2+00:00
Alexandr Caftanat 15 Reputation points
answered 2026-11-11T16:10:43.1533333+00:00
Dmitrii Eschin 0 Reputation points
1 answer

Windows Hardware Developer Program: individual eligibility in Dominican Republic and pre-enrollment support

Hello, I am an independent developer based in the Dominican Republic and would apply as an individual, without a separately incorporated company. Before purchasing an EV code-signing certificate, I would like to confirm: Can an individual or sole…

Microsoft Partner Center | Other
asked 2026-11-11T12:16:25.2+00:00
Hector Perez 0 Reputation points
answered 2026-11-11T12:18:38.8866667+00:00

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0 answers

Individual Microsoft Store developer unable to open support case — Engage Center No Access / infinite loading

Hello Microsoft Support Team, I have an active Individual Microsoft Store developer account and need assistance correcting a legacy package identity that contains my former legal name. My legal name and publisher information were updated successfully in…

Microsoft Partner Center | Other
asked 2026-11-11T12:04:23.26+00:00
Michael Kopt 0 Reputation points
0 answers

Want to go to azure marketplace for paid product kunernetes container deployment which one will be better maanged application or solution template ?

Want to go to azure marketplace for paid product kunernetes container deployment on AKS cluster , which one will be better offering manged application or solution template ?

Microsoft Partner Center | Other
asked 2026-11-11T11:13:23.9866667+00:00
Priti Gondhalekar 0 Reputation points
0 answers

App has passed certification, but stuck and before publishing status

The new app version was submitted and has passed certification, but its status has been stuck on "Publishing" for almost 3 weeks now (see screenshot below). Submission passed certification around Oct 26, 2026 and has been stuck in…

Microsoft Partner Center | Other
asked 2026-11-11T10:36:24.63+00:00
Yoanna 0 Reputation points
edited the question 2026-11-11T10:40:13.83+00:00
Yoanna 0 Reputation points
0 answers

Microsoft Store: Transfer a Private Beta App from Individual to Company Developer Account

Hello, I am an independent software developer based in Türkiye. I am currently developing a Windows desktop application and have not yet established a company. I would like to publish a free private beta for approximately 20–30 invited testers using an…

Microsoft Partner Center | Other
asked 2026-11-11T09:43:00.9633333+00:00
Enez ÖZTÜRK 0 Reputation points
1 answer

Partner Center rejects Nigerian 13-digit Tax ID and support page keeps loading

Hello Microsoft Support, I am registering Ripot Technologies Ltd as a Microsoft Store developer. The tax profile form rejects our Nigerian 13-digit TIN because it expects an older format. Please help me submit our valid TIN or escalate this issue to the…

Microsoft Partner Center | Other
asked 2026-11-11T09:13:37.1766667+00:00
Tobechukwu Stanley 0 Reputation points
answered 2026-11-11T09:14:23.68+00:00

AI answer

1 answer

Commercial Marketplace enrollment fails with 409 Conflict, and I can't open a support ticket (no workspaces)

Hello, I'm trying to enroll our company in the Commercial Marketplace program in Partner Center to publish a SaaS "Contact me" offer. On the last step, after Accept and continue, the page shows "The request could not be completed".…

Microsoft Partner Center | Other
asked 2026-11-10T10:57:10.66+00:00
Nabil Saleh 0 Reputation points
commented 2026-11-11T08:01:19.4366667+00:00
Nabil Saleh 0 Reputation points
0 answers

Unable to Renew DP-700 Certification – Certification Expired on 8 November 2026

Hello Microsoft Certification Support Team, My Microsoft Certified: Fabric Data Engineer Associate (DP-700) certification expired on 8 November 2026. I would like to renew my certification, but I cannot see the Renew option in my Microsoft Learn…

Microsoft Partner Center | Other
asked 2026-11-11T06:27:34.0133333+00:00
Jeevan Gaire 0 Reputation points
0 answers

Partner Center Support Request Creation Fails – Need Help Migrating Existing EXE/MSI App to MSIX

Hello, I am an individual Windows app developer. I need assistance with changing the package type of my existing Microsoft Store application from EXE/MSI to MSIX. 1. Current App Information App Name: PhonePC Current Package Type: EXE/MSI Desired…

Microsoft Partner Center | Other
asked 2026-11-11T05:29:06.8266667+00:00
young min kim 0 Reputation points
0 answers

Microsoft Store: can an individual developer account sell a paid app or in-app purchase and receive payouts in Brazil (Policy 10.14)?

I'm an individual developer in Brazil, with no company registration (only a personal tax ID, CPF). I'd like to publish a desktop app (ProgViewer, a text and code viewer) on the Microsoft Store, sold through Microsoft Store commerce: free download with a…

Microsoft Partner Center | Other
asked 2026-11-11T03:44:28.5366667+00:00
Eduardo Valenza 0 Reputation points