Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
28,530 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags
0 answers
MFA issue --
the portal keeps refusing to accept a certain phone number keeping in mind other phone number are being accepted
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-02T06:52:36.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammad Akeef Al Haque
0
Reputation points
commented 2026-02-02T06:56:33.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
1 answer
How to Recover Admin Microsoft Account with Lost MFA Access? I am the only member of my organization.
MFA lockout due to losing Authendicator App login creditials. New phone without saving code. I am the administrator and need account MFA reset.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-29T18:05:13.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 25%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Michael Jones
10
Reputation points
commented 2026-02-02T06:39:27.9966667+00:00
Raja Pothuraju
45,275
Reputation points Microsoft External Staff
Moderator
2 answers
Severity A Situation - Locked out of global admin account (MFA) - business down
Got a new phone, and can't access my Microsoft Authenticator app from the old phone. Locked out of the account. Business down. There is only one global admin on the account. Have all business documentation and information. @Anonymous - I need your…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-27T02:32:33.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 53%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Reginald Thomas
0
Reputation points
commented 2026-02-02T06:36:02.8933333+00:00
Raja Pothuraju
45,275
Reputation points Microsoft External Staff
Moderator
0 answers
Azure AD AADSTS50105 error
Hi Team, We are currently using Azure Active Directory for authentication/authorization in our React application. We are using passport-azure-ad package for OIDC authentication/authorization. We are seeing the below Azure AD error message AADSTS50105…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-28T02:14:09.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 25%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Shettigar, Vijayalakshmi
0
Reputation points
commented 2026-02-02T06:35:39.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 7.000000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC3%3C/text%3E%3C/svg%3E)
Carolyne-3676
956
Reputation points
2 answers
Microsoft Security - Microsoft Entra - Microsoft Entra ID - tenant blocked due to inactivity
Hi @Anonymous I can see you have solved this issue for multiple other users so I am hoping you will be able to do the same for me. Several years ago I created an Azure tenant to have a play around on, but have not used it since. Today I tried to log…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-24T21:10:26.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Brendan Joseph Geoghegan
0
Reputation points
answered 2026-02-02T06:30:48.9333333+00:00
Raja Pothuraju
45,275
Reputation points Microsoft External Staff
Moderator
0 answers
AADSTS5000225: This tenant has been blocked due to inactivity
I am getting the below error. Please help me re-activate my tenant. Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-02-02T06:07:24.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 90%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jon W
0
Reputation points
commented 2026-02-02T06:22:19.23+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
Can't sign into my account. 2FA codes not working and resetting them not working
I am unable to access my development account. Every time I use the code that should normally work on the authenticator, it doesn't work. I can log in as an owner of the subscription and try to resell it, but it makes no difference. I tried to revoke the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-30T14:06:27.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 50%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Imran Haider
0
Reputation points
commented 2026-02-02T06:00:25.6166667+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
How to gain access in my azure after mfa policies enforced mfa?
mfa policy locked me out i need help to login? all my administrator accouns cannot login can you please help, i am in south africa.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-31T15:46:52.24+00:00
Khuliso Matshetshisi
0
Reputation points
edited a comment 2026-02-02T05:59:22.4833333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
1 answer
restore tenant or remove email from tenant
Hi, this user: ******@outlook.com Which I can log into, seems to be a member of this work tenant: PII removed This seems to be tied to a entra client that no longer exists. I can't log into it, and I can't create a support request because I cannot log…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-29T17:31:46.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 18%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Ryan O'Donnell
0
Reputation points
commented 2026-02-02T05:56:49.16+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
User Provisioning via SCIM Gone From Enterprise App
Provisioning via SCIM has disappeared for an Enterprise app (SAP Qualtrics). It was previously setup and SAP support has stated they have not changed anything on their end and to check with Microsoft. How did this happen?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-27T20:41:18.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 19%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nicholas Truden
40
Reputation points
commented 2026-02-02T04:49:08.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
code-vj
95
Reputation points
3 answers
Make a purchase by ... to continue using your tenant
I received an email stating that "Make a purchase by April 29, 2025 to continue using your tenant The email said that I need to buy a "Microsoft Entra ID Tenant " What is an Entra ID Tenant? What is this all about?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2025-03-29T13:33:22.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Antonio Hernandez
20
Reputation points
commented 2026-02-02T04:15:06.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mike Knox
0
Reputation points
1 answer
Can't log in to Azure Portal using master email
I am not able to login azure portal (https://portal.azure.com/) using my email (master user) registered this azure service. it complains the 6 digit code from authenticator APP is not correct.I could login into microsoft account…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-02-01T23:25:42.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Henry
0
Reputation points
answered 2026-02-02T04:13:38.5233333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
What's the conditional access policy that's blocking sign in under Microsoft tenant in Agents Toolkit
Sign in M365 Agents Toolkit failed under Microsoft tenant, but no same issue under testing tenant. Error msg indicates user doesn't have permission to access the resource due to conditional access policy. Would like to know what's the conditional access…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 10%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
0 answers
Can not login to Azure portal
Can not login to Azure portal. It says sign in failed. This tenant has been blocked due to inactivity.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-02-01T19:26:29.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 62%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
suramita chakraborty
0
Reputation points
commented 2026-02-02T02:41:13.7633333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
Lost my global admin access out of no where. how can i access it back?
Lost my global admin access out of no where. how can i access it back?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-02-01T14:06:15.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Steve Jobs
0
Reputation points
commented 2026-02-02T02:38:32.6733333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
Unable to delete tenant. Known issues exist where some enterprise applications are not capable to delete within the portal. Click the notification title for more information and manual troubleshooting steps.
I don't see any enterprise apps. All of the checkmarks are green. I don't know how to delete the tenant: PII removed . This is my tenant ID. I want to delete it and close my Microsoft organization account.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-02-02T02:08:15.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 20%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Joe Raby
0
Reputation points
commented 2026-02-02T02:30:22.31+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
AADSTS900971: No reply address provided. But it is provided
I am having this error message with app authentication; however, the redirect url in Azure and the one being requested are the same, so I am not sure how this is happening. I am using msal and flask, if this means anything to anyone.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-30T16:19:08.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 86%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Polly Ruhnke
0
Reputation points
commented 2026-02-02T02:23:15.3533333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
MFA is required and my only registered method was Microsoft Authenticator on a phone which has been reset
I am the global administrator for my Microsoft 365 business tenant. My account is: [<mod: PII redacted>.onmicrosoft.com] I lost access to my Microsoft Authenticator app and I do not have any backup authentication methods configured. Because of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-31T09:21:22.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
祥泰 黃
0
Reputation points
commented 2026-02-02T02:09:25.8033333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
Sign-in failed
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-31T10:09:55.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
RG Aravindha krushnan
0
Reputation points
commented 2026-02-02T02:06:09.7933333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
Sign-in failed Error code: AADSTS5000225
Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,530 questions
asked 2026-01-31T11:20:43.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 46%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
永鹏 石
0
Reputation points
commented 2026-02-02T02:01:28.0533333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator