2,044 questions with Windows for business | Windows Client for IT Pros | Devices and deployment | Other tags

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Universal print printing job stuck pending but a restart of printer gets them printed

Hello- we have a new Brother MFC-L5915DW which supports Universal Print. The machine works fine; however, when a user send multiple jobs to it, sometimes they get stuck in 'pending' status and will not print unless we restart the printer. Is there a…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2024-09-26T14:50:33.53+00:00
Jeff Davis 5 Reputation points
edited the question 2026-09-30T23:16:12.2033333+00:00
Gérard Oomens 132.4K Reputation points Volunteer Moderator
2 answers

HLK WLAN Roaming test with Aruba AP (515)

We have updated the WLAN HLK setup to use Aruba AP from the older Asus AP. We had initial glitches during test in configuring Aruba AP( resolve after several cycle of install-reinstall HLK client on entire setup). Once the setup was ready…

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2022-04-29T07:23:31.07+00:00
Braghadees Jun 6 Reputation points
commented 2026-09-28T17:09:21.5733333+00:00
JuliaMarvin 22,915 Reputation points Volunteer Moderator
1 answer

Our printers are saying they are offline.

Our printers are saying they are offline. I've tried everything suggested and nothing works. I have Windows 11. It's been automatically updating. If i remove and install my printer, shut off printer and computer and restart it will work for a few…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2025-10-07T19:51:04.6666667+00:00
Jeff Reider 5 Reputation points
commented 2026-09-26T03:30:52.9833333+00:00
RickNewton-2404 0 Reputation points
1 answer One of the answers was accepted by the question author.

Workstation crashes with BSOD SECURE_KERNEL_ERROR

Workstation crashes with BSOD SECURE_KERNEL_ERROR upon boot after Group Policy enabled Credential Guard on legacy hardware lacking Virtualization-Based Security (VBS) support. How do we disable VBS via UEFI variables?

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-09-25T14:04:51.21+00:00
Samuel Parker 60 Reputation points
accepted 2026-09-25T16:29:29.1266667+00:00
Samuel Parker 60 Reputation points
2 answers

"inaccessible boot device" after updating pci root complex (windows 11)

Hello I am having an issue with those two driver updates from Intel PCI\VEN_8086&DEV_A70DDesc%=Needs_PCI_DRV,PCI\VEN_8086&DEV_A70D "Intel(R) PCIe RC 010 G5 - A70D" ver…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2023-03-24T15:24:39.7066667+00:00
Beni Elishackove 0 Reputation points
answered 2026-09-21T01:19:09.9466667+00:00
tommy 0 Reputation points
1 answer One of the answers was accepted by the question author.

Quick assist service is down?

Hello all! We use Quick Assist for support in a Service Desk. Can i please have an official response if the Quick Assist tool is down and when the issue will be resolved?

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-09-17T14:15:27.64+00:00
Victor Arhire 20 Reputation points
accepted 2026-09-18T07:16:12.7266667+00:00
Victor Arhire 20 Reputation points
2 answers One of the answers was accepted by the question author.

Windows Device Health Attestation Failure

Laptops fail conditional access checks due to failed Device Health Attestation. How do we verify TPM 2.0 status, Secure Boot, and DHA endpoint access?

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-09-17T02:24:29.13+00:00
Sarah 60 Reputation points
accepted 2026-09-17T06:14:04.1633333+00:00
Sarah 60 Reputation points
4 answers

How can I download Windows 11 Pro media creation tool

How can I download Windows 11 Pro media creation tool to conduct a clean install of Windows 11 Pro?

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-02-13T20:33:57.83+00:00
pc 0 Reputation points
answered 2026-09-15T15:24:24.8666667+00:00
GTS-NJ 995 Reputation points Volunteer Moderator
1 answer

USB4 Connection Manager - BIOS requirements?

I have a Z890 motherboard that has no BIOS settings to control the CM, e.g. 'Firmware', 'Software' etc has seen on other Z890 boards. Is there a requirement in the USB4 spec for the the BIOS in a Z890 motherboard with LGA 1851 CPU for these CM options to…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-09-08T16:24:03.3733333+00:00
ron fucci 26 Reputation points
commented 2026-09-09T15:24:04.4366667+00:00
ron fucci 26 Reputation points
1 answer One of the answers was accepted by the question author.

Contact phone number for customer representative

I need to speak with a customer service representative regarding new service I just started

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-02-18T19:35:50.72+00:00
Sheila Kenny 20 Reputation points
answered 2026-09-08T20:22:38.2766667+00:00
Charles J. Arrigo 0 Reputation points
1 answer

WDAC(Application Control): How to correctly validate WDAC Disabled:Flight Signing with a flight-signed user-mode DLL

I am testing WDAC/App Control for Business and need Microsoft's guidance on how to correctly test the Disabled: Flight Signing policy option. Test environment Host OS: Windows Server 2022 <Edition / Build> Test OS: Windows 11 <Edition / Version…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-09-06T16:27:52.3966667+00:00
Gagan Kumar 0 Reputation points
answered 2026-09-06T16:44:47.4266667+00:00
Allan Solomon Mejia 10,145 Reputation points
1 answer One of the answers was accepted by the question author.

Windows AIK Certificate Enrollment Fails with 404 Not Found (Pluton TPM / MSFT-KeyId)

System Information text OS Name: Microsoft Windows 11 家庭版 中文版 Issue Description When attempting to enroll a Windows AIK certificate using the command certreq -enrollaik -config "", the request returns an HTTP 404 Not Found…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-08-26T04:06:04.4533333+00:00
Shion W 20 Reputation points
commented 2026-09-04T06:56:31.8433333+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,570 Reputation points Microsoft External Staff Moderator
1 answer

How does Logitech Options+ software install recommendation notification is shown when I pair a Logitech Bluetooth mouse to my PC?

I have a Logitech MX master 3 mouse and when I pair it to the Windows PC using Bluetooth I immediately received a notification recommending download of Logitech Options+ software. As a Bluetooth software developer, I am curious how is this possible?…

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2022-12-05T18:49:32.86+00:00
gutsyco 1 Reputation point
commented 2026-09-03T10:11:28.6266667+00:00
Victor trobowski 0 Reputation points
1 answer

Windows Update KB5121003 breaking thermal printers

WIndows update KB5121003, Windows 11 24H2/25H2 cumulative update (builds 26100.9168/26200.9168) is breaking thermal printing. Specfically Cognitive TPG thermal printers. I have around 450 reports as of deployment of the update on August 13th. I have seen…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-09-01T17:15:45.57+00:00
Peter Scherer 0 Reputation points
answered 2026-09-02T18:44:10.39+00:00
Allan Solomon Mejia 10,145 Reputation points
2 answers One of the answers was accepted by the question author.

WinPE PnP Regression in ADK 26100+ — All NICs Fail with CM_PROB_REINSTALL / STATUS_PNP_REBOOT_REQUIRED (Breaks Network Deployment)

Summary WinPE images built from ADK 26100.1, 26100.2454, and 28000.1 (24H2 kernel) fail to initialize all network adapters. Every NIC enters CM_PROB_REINSTALL (Code 18) with Problem Status 0xC0000493 (STATUS_PNP_REBOOT_REQUIRED). Because WinPE never…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-06-05T01:57:29.8133333+00:00
Daniel Sharp 20 Reputation points
commented 2026-09-01T20:12:07.6866667+00:00
Carl Meilleur 0 Reputation points
3 answers

May I ask where I can access the source code of Windows?

Is there any way to access the Windows source code? Are there any universities or institutions that can access it? Moved from: Community Center | Discuss the Q&A site | Get started on Q&A

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2025-12-08T11:02:19.5833333+00:00
mrs liu 0 Reputation points
answered 2026-08-26T15:51:32.9233333+00:00
assil kerr 0 Reputation points
2 answers

How to remove "SLEEP" and "SHUTDOWN" options from power button on CTRL+ATL+Delete Screen but keep "RESTART" option.

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-05-01T17:20:27.4566667+00:00
Robert Cox 1st 5 Reputation points
answered 2026-08-24T15:14:06.41+00:00
Paulo Miranda 0 Reputation points
1 answer

Looking for a way to monitor updates to the Microsoft Product Lifecycle data automatically

Hi Team, We are looking for a way to monitor updates to the Microsoft Product Lifecycle data automatically. Currently, we are referring to the Microsoft Lifecycle page regularly to identify changes such as: New products/components being added Existing…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-08-21T04:18:08.03+00:00
Reganti Naday Kumar 0 Reputation points
edited an answer 2026-08-21T21:23:01.5933333+00:00
Allan Solomon Mejia 10,145 Reputation points
1 answer One of the answers was accepted by the question author.

Problems starting Windows after the battery runs out

We have been experiencing an issue for several weeks where some notebooks are unable to boot into Windows properly after the battery has been fully discharged, in some cases multiple times. Instead, the devices often enter the Windows Recovery…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-08-19T08:24:37.8+00:00
Julian Holzenthal 20 Reputation points
accepted 2026-08-19T09:59:14.4833333+00:00
Julian Holzenthal 20 Reputation points
1 answer

Windows 11 25H2: SHA-256 TCG replay has zero values for PCR 0–7, causing BitLocker TPM protector error 0x8007000D

Hello, we are investigating a reproducible Measured Boot / BitLocker problem on multiple Lenovo ThinkPad X390 Yoga systems. Environment: Windows 11 Pro 25H2, build 26200.8875 UEFI Secure Boot enabled ThinkPad X390 Yoga, Type 20NQ BIOS N2LETA7W,…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-08-11T11:23:51.0266667+00:00
luk4s0102 0 Reputation points
answered 2026-08-11T21:11:03.91+00:00
Allan Solomon Mejia 10,145 Reputation points