27,533 questions with Outlook | Windows | Classic Outlook for Windows | For business tags

Sort by: Updated
0 answers

i got error "Something went wrong. [657rx]" cant add office365 accounts to my office 2021 outlook

After last friday update, all my micosoft 365 mail account unable to update n need key in password, but after key in the password, its loop back and ask for password for the same account again. ( tried alot of times with all my Microsoft 365 mails.…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-16T01:41:52.7733333+00:00
Alex Kuah 0 Reputation points
2 answers

Classic OUTLOOK app is not sending and receiving emails timely

Classic OUTLOOK app is not sending and receiving emails timely

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-11T14:58:44.8733333+00:00
Alen Cortez 0 Reputation points
commented 2025-09-15T21:50:33.0333333+00:00
Killian-N 2,480 Reputation points Microsoft External Staff Moderator
1 answer

Kindly help in the following error which started few hours ago

I have tried looking online on how to fix this but seem to figure out from where to start...any ideas please? Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-15T16:05:06.15+00:00
Keith D 0 Reputation points
edited an answer 2025-09-15T21:43:13.8533333+00:00
Hani-N 2,710 Reputation points Microsoft External Staff Moderator
2 answers

Outlook (Classic) will not open

Outlook (Classic) will not open. Even the loading page does not start. All I get when I click the icon in the hourglass just for a quarter of a second. Outlook does not show up in task manager so I cannot even close it. It will not run in safe mode.…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-22T15:10:28.41+00:00
David Richmon 10 Reputation points
commented 2025-09-15T21:38:45.1566667+00:00
James M. Thayer III 0 Reputation points
3 answers

Retrieve messages older than 12 months

How do I retrieve messages older than 12 months? I would like Outlook to display messages that are older than 12 months.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-09T15:42:45.1033333+00:00
Bill Bascom 0 Reputation points
answered 2025-09-15T21:28:48.28+00:00
Hendrix-C 2,920 Reputation points Microsoft External Staff Moderator
2 answers

Won't let me login on outlook

Trying to login to outlook on a different computer and it needs a password that I forgot but whenever i try to switch the password it asked me to go to the authenticator app which neither me or my IT guys have for my login, and there is no other option.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-10T18:11:22.4+00:00
George Hoffman 0 Reputation points
answered 2025-09-15T20:29:30.71+00:00
Ian-Ng 3,190 Reputation points Microsoft External Staff Moderator
1 answer

My last name was updated on my work email. Now i cannot log into my laptop.

my work email address was updated with my new last name. i was able to log in into my computer when it was updated Last week, however now i cannot sign into my computer with my current password. I haven't changed my log in credentials for my laptop.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-15T18:25:15.7233333+00:00
Anamaria Solis 0 Reputation points
edited an answer 2025-09-15T20:13:42.9866667+00:00
Chris Duong 2,130 Reputation points Microsoft External Staff Moderator
1 answer

Outlook email not viewing from download

Outlook email is a migrated account from Telus to Google. Set up as POP account. On downloading email - email is not visible in Inbox, popup flash on download works if you see the email coming in, is still not visible in the Inbox. Actions completed and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-12T20:10:42.36+00:00
Robert Kennedy 0 Reputation points
commented 2025-09-15T19:23:40.8633333+00:00
Robert Kennedy 0 Reputation points
2 answers

Not receiving emails

Hello there, I am can send emails via outlook, but not getting any emails. Can some one provide a resolution Thank you.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-11T22:07:59.8233333+00:00
Aparna Veeramachaneni 0 Reputation points
commented 2025-09-15T18:43:04.8733333+00:00
Ruby-N 2,145 Reputation points Microsoft External Staff Moderator
7 answers

Information Rights Management Issue when opening encrypted emails

Symptom User cannot open IRM-protected emails in Classic Outlook. The same messages open fine in New Outlook and Outlook on the Web (OWA) with the same account on the same device. Expected Classic Outlook should honor IRM and open the protected message…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-11T16:19:58.38+00:00
Jadyn Maxwell 15 Reputation points
commented 2025-09-15T18:38:48.2933333+00:00
Ruby-N 2,145 Reputation points Microsoft External Staff Moderator
1 answer

Outlook freezing when attaching a file using the Attach File button on the ribbon

One of my colleagues had an issue where Outlook would hang when clicking on the Attach file icon either in Calendar or new message, I tried a new profile, disabled all of the add-ins, ran scanpst on the OST file, did a quick repair / online repair and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-28T09:58:16.21+00:00
Grove, Michael 31 Reputation points
commented 2025-09-15T16:00:03.1266667+00:00
BYISHIMO Audace 0 Reputation points
2 answers

Why there is always an underline on the "Location" in the meeting?

Can you help me. I have a user here who has some issues where each time she tries to create an appointment, she keys in the location (without being underlined), but once she saves it, and she reopens, the location that she keys in automatically will…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-11T08:51:13.2+00:00
Wong, Jon 0 Reputation points
edited a comment 2025-09-15T11:56:42.5066667+00:00
Jayden-P 7,170 Reputation points Microsoft External Staff Moderator
3 answers

I am unable to locate catergorising

Wanting to flag emails for different staff. I am using outlook classic

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-03T03:35:28.3+00:00
Theresa Andrews 0 Reputation points
commented 2025-09-15T10:39:48.43+00:00
Kudos-Ng 5,005 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Outlook Classic when im clicking reply button its crashing

Hello, I am experiencing an issue with Outlook Classic. Whenever I click Reply on any email, the application immediately crashes. I have tried the following without success: Restarting Outlook Opening Outlook in Safe Mode Updating Microsoft Office to the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-15T09:04:14.39+00:00
Piolo 0 Reputation points
edited a comment 2025-09-15T10:34:44.5133333+00:00
Kha-N 1,245 Reputation points Microsoft External Staff Moderator
2 answers

I cannot send email to my personal hotmail account in outlook using my company email id in Outlook

As soon as I hit send, this message is received within 1 second. Your message did not reach some or all of the intended recipients. Subject: Re: TEST Sent: 9/12/2025 5:54 PM The following recipient(s) cannot be reached: [******@hotmail.com] on 9/12/2025…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-15T07:04:21.4133333+00:00
Asim Zaman-Linkers Chemicals 0 Reputation points
answered 2025-09-15T09:16:54.98+00:00
Asim Zaman-Linkers Chemicals 0 Reputation points
1 answer

I accidentally chose this and clicked next: purge items when switching folders while online in Outlook.

I accidentally chose this and clicked next: purge items when switching folders while online in Outlook. I don't want to lose all of my email folders. May I know how I can get it back? I have a different domain or hosting. In the domain, the folder is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-11T13:07:58.8733333+00:00
Mister Supremo 0 Reputation points
commented 2025-09-15T06:39:38.32+00:00
Kha-N 1,245 Reputation points Microsoft External Staff Moderator
3 answers

Can i use Microsoft Support and Recovery Assistant

Greetings. Do you think I should use Microsoft Support and Recovery Assistant to solve my problem? If yes, where can I download it? I am trying to migrate my Outlook from my PC to the cloud-based Outlook. Here is what I did:   1.    I create an account…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-13T14:17:06.41+00:00
Baha Habashy 60 Reputation points
commented 2025-09-15T06:35:08.13+00:00
Hornblower409-4652 1,625 Reputation points
1 answer

Cannot sign into outlook

I cannot get into my outlook on laptop. I am not sure why

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-09T09:09:52.9133333+00:00
Michael Foster 10 Reputation points
commented 2025-09-15T06:14:05.0433333+00:00
Michelle-N 4,900 Reputation points Microsoft External Staff Moderator
1 answer

font size in outlook too small

How do I change my font size in my reading pane for outlook? I went to file, options, mail, stationary and fonts, and then from there changed each section to a larger font size but nothing happened.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-09T12:32:35.56+00:00
Todd Phillips 0 Reputation points
commented 2025-09-15T06:05:27.3966667+00:00
Jayden-P 7,170 Reputation points Microsoft External Staff Moderator
1 answer

My outlook app showing that can't find your license for this application and i can't open my outlook app

My outlook app showing that can't find your license for this application and i can't open my outlook app

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-12T07:32:50.8833333+00:00
Nivin Sathyan 0 Reputation points
commented 2025-09-15T03:19:41.62+00:00
Dora-T 4,730 Reputation points Microsoft External Staff Moderator