29,099 questions with Outlook | Windows | Classic Outlook for Windows | For business tags

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2 answers

Microsoft Office 365 Version 26.03.19725.20152 breaks Exchange SE add-ins

We have confirmed that Microsoft Office 365 version 26.03.19725.20152 is breaking the Exchange on-prem add-ins, specifically Phish Alert and Zoom button in Outlook Classic. Reverting Office 365 to 26.02.16.0.19725.20152 and then updating to…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-25T16:48:29.7133333+00:00
Robert Loglisci 5 Reputation points
commented 2026-04-03T02:53:17.9233333+00:00
Dora-T 11,705 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Outlook Classic opens briefly then closes

Hi: Outlook Classic on Windows 11 opens briefly then closes. It opens in Safe Mode ok and stays open. Already tried disabling Add-ins, Office Quick Repair, Office Updates, Windows Updates, create new Outlook Profile. None of those troubleshooting…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T03:03:01.6566667+00:00
BobH-3096 161 Reputation points
accepted 2026-04-02T23:52:31.4466667+00:00
BobH-3096 161 Reputation points
2 answers

Display of Emails older than 12 months in folders

Only emails newer than 12 months are displaying in my email folders. I want ALL emails in the folder to display. How do I do that?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-01T18:13:10.08+00:00
Julie Slavens 0 Reputation points
commented 2026-04-02T22:43:09.75+00:00
Jay Tr 10,595 Reputation points Microsoft External Staff Moderator
2 answers

Rule for moving email to an assigned folder only once marked as complete that is assigned to a category

I work a lot with email rules, but I'm not sure if this one (although so simple) is not even available. I work often with categories. Once a topic/email that is categorized is completed, I would like to run a rule that is triggered once I hit…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T18:07:55.11+00:00
SE 0 Reputation points
edited an answer 2026-04-02T22:40:55.0833333+00:00
Alexis-NG 14,650 Reputation points Microsoft External Staff Moderator
2 answers

Edit a meeting

I am attempting to delete a meeting for which i am the organizer. I do not know what happened but when i deleted the meeting it only deleted for me and now i am unable to send a cancellation to all meeting attendees.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T19:50:30.72+00:00
Chisholm, Jacob 0 Reputation points
edited an answer 2026-04-02T21:18:21.4233333+00:00
Vy Nguyen 9,800 Reputation points Microsoft External Staff Moderator
2 answers

Email Folders Disappeared

My computer was fine yesterday afternoon. Today, all my email folders are gone. I've tried everything. Important work information contained in the folders. I'm not sure what happened. I've checked everything I know to check.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T20:01:13.75+00:00
Lori Linstead 0 Reputation points
answered 2026-04-02T21:15:11.4233333+00:00
Kristen-L 11,920 Reputation points Microsoft External Staff Moderator
1 answer

how do i recover my outlook address book

After more than an hour of painful messageing back and forth with MS CSR, still no luck trying to recover my addressbook

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-28T21:43:32.65+00:00
Sandra Hawke 0 Reputation points
edited an answer 2026-04-02T20:49:33.9966667+00:00
Chris Duong 7,970 Reputation points Microsoft External Staff Moderator
4 answers

My Templates tool missing from Outlook

This issue occurred some time last year and Microsoft fixed it, but it appears the "My Templates" function is missing from Outlook again. It does not show in the Outlook "Add apps" section. Is anyone else having this issue?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-20T19:32:00.7033333+00:00
Sean Green 230 Reputation points
commented 2026-04-02T20:00:42.96+00:00
Sean Green 230 Reputation points
2 answers

Outlook Problem

I need help getting my contacts back in Otlook on my account. Contacts

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T16:55:01.0833333+00:00
Frank Angeleri 0 Reputation points
edited an answer 2026-04-02T18:16:43.13+00:00
Kai-L 12,075 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

How would I set a reminder for more than 2 weeks from a holiday in Outlook Calendar?

I am trying to set up a reminder for Administrative Professionals Day which I was able to make a recurring calendar entry for the 4th Wednesday of April. I would like to have a reminder for more than 2 weeks in advance since I need to plan and get…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2023-04-12T16:36:39.3266667+00:00
Jennifer Scheerer 55 Reputation points
commented 2026-04-02T17:07:28.1+00:00
David Tapping 0 Reputation points
1 answer

Outlook Classic not updating inbox

Hello. I have encountered this issue twice within the last week of users who are still on outlook classic not receiving emails to their inboxes. I understand that there is a push to move users away from classic outlook, but this is not an option for them…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T14:50:11.2466667+00:00
E 0 Reputation points
edited an answer 2026-04-02T16:03:02.3933333+00:00
Ryan-N 11,790 Reputation points Microsoft External Staff Moderator
2 answers

Automatic reply in shared mailbox changed my own

Good morning i hope the statement above makes sense. I was asked by my organisation to change the automatic reply in the shared mailbox. I did so but it also changed the personal automatic replies in my email and that of my colleague to match what was in…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-08-02T07:54:26.91+00:00
Megan D 5 Reputation points
answered 2026-04-02T16:02:48.71+00:00
Todd Walker 0 Reputation points
3 answers

How to end recurring Outlook series without deleting past meetings

I need to change the time and subject for a recurring meeting so I was just going to select an end date for the current time and set up a new meeting. Should be simple. However, when I try that I get a message "if you changed specific appointments…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-12-10T17:15:46.7933333+00:00
Lea Ann Gerkin 0 Reputation points
answered 2026-04-02T15:55:20.68+00:00
Betty C 0 Reputation points
2 answers

Cannot Edit My Custom Forms (Outlook Classic)

I have Office 365 Business Premium using Outlook Classic. Version 2603 (Build 19222.20114 Click to Run). I have been using custom forms but I can no longer use them. I made these changes, but when I try to even edit the default contact form I get the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-31T10:55:45.81+00:00
Shawn Metzler 0 Reputation points
commented 2026-04-02T15:43:11.9+00:00
Gabe Bratton 676 Reputation points Microsoft Employee Moderator
1 answer

Account Settings

My Account Settings won't open in Classic Outlook. Tried repair and uninstall re-install, same thing. The app freezes momentarily like it's trying to open then goes back to my Inbox.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T14:33:07.6333333+00:00
LIWSKI Matt 0 Reputation points
answered 2026-04-02T15:32:56.0166667+00:00
Vy Nguyen 9,800 Reputation points Microsoft External Staff Moderator
2 answers

Gmail Account

My Gmail account will not sync to my Office outlook. I am able to connect but I keep getting these sync error in a box.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-26T00:36:47.4333333+00:00
Herculean Embroidery, LLC 0 Reputation points
commented 2026-04-02T15:32:49.3766667+00:00
M G 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do I undo 'tighter spacing' in my message list

In my Outlook, how do I un-do 'use tighter spacing'?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-01T21:44:51.5+00:00
Barbara 0 Reputation points
accepted 2026-04-02T15:08:51.0433333+00:00
Barbara 0 Reputation points
2 answers

Abnormal Slowdowns in My Outlook Mailbox – Suspected Server/Account Issue

Hello, Since today, I have been experiencing significant slowdowns with my professional Outlook mailbox, both on Outlook desktop and via Outlook Web (OWA). Tests performed: On several different PCs Using multiple browsers Internet connection is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T13:26:51.41+00:00
Laura DBY 0 Reputation points
answered 2026-04-02T14:50:11.2466667+00:00
Gabriel-N 15,395 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Classic Stuck on Loading Profile

Outlook Classic will not open normally. Loading Profile is displayed for however long the application remains open. Initially I thought this was potentially related to the Teams Add-In issue from this month, so I tried to open Outlook Classic in safe…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-31T11:41:23.45+00:00
Harry Stenson 0 Reputation points
commented 2026-04-02T14:39:57.02+00:00
Michelle-N 14,125 Reputation points Microsoft External Staff Moderator
0 answers

Outlook Classic on Windows 11 opens briefly then closes

Hi: Outlook Classic on Windows 11 opens briefly then closes. It opens in Safe Mode ok and stays open. Already tried disabling Add-ins, Office Quick Repair, Office Updates, Windows Updates, create new Outlook Profile. None of those troubleshooting…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-02T02:59:27.6033333+00:00
BobH-3096 161 Reputation points
commented 2026-04-02T13:04:45.1266667+00:00
Jack-Bu 6,765 Reputation points Microsoft External Staff Moderator