1,139 questions with Microsoft 365 and Office | OneDrive | For home | MacOS tags

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Auto Appeal Closure

Hello everyone, I wanted to share my situation in hopes of finding some support or advice. My Microsoft Account has been locked for over 9 days without any prior notice, and I’ve been feeling quite overwhelmed by the situation. I’ve reached out to…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-30T16:57:38.72+00:00
Cyber phile 0 Reputation points
answered 2026-05-30T16:58:03.3633333+00:00

AI answer

1 answer

OneDrive not unfreezing after 24 hours

An old account that hasn't been used lately is experiencing issues with OneDrive. The instructions indicate that the account should unfreeze after 24 hours, but it remains frozen. The same username was used a few years ago, and it is still not unfrozen.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-07-24T22:25:53.1266667+00:00
Gabriella Crooks 5 Reputation points
commented 2026-05-28T08:40:14.81+00:00
Kathryn Dolinsky 0 Reputation points
3 answers One of the answers was accepted by the question author.

How to fix frequent corrupted zip file downloads on OneDrive for Mac

When doing downloads from OneDrive, multiple files are typically compressed as a zip file. On my Mac, I've been having numerous issues with unzipping them, with different error messages from saying the data might be corrupted, or the file is unreadable.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-27T09:02:55.3133333+00:00
GY 20 Reputation points
accepted 2026-05-28T06:06:22.1766667+00:00
GY 20 Reputation points
1 answer

Can't find my old documents

How do I learn to use Oneshare? I had know idea all my old Word documents would be moved. I also cannot attach a docum,ent to an email because I can't find anything.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-24T19:01:50.4266667+00:00
Anne Greene 0 Reputation points
commented 2026-05-27T06:44:56.99+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

One Drive fail in MacBook

OneDrive has failed on my Macbook and my files won't synchronise

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-24T02:56:33.71+00:00
Chong Chew 20 Reputation points
accepted 2026-05-24T03:12:27.09+00:00
Chong Chew 20 Reputation points
1 answer

I payed for a Microsoft 365 Subscription and I can't access it.

I am currently trying to apply for a job and I need to access my resume through Microsoft 365, although I made the payment last February and it went through. I am un able to even access my documents because I need to activate the subscription.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-22T15:17:45.6833333+00:00
PenniSisak-1292 0 Reputation points
commented 2026-05-23T16:20:12.3633333+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

onedrive is not working and need support

is there a phone number for someone i can speak to about onedrive not working

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-22T14:04:29.82+00:00
simon panton 0 Reputation points
commented 2026-05-22T21:29:41.6866667+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

MAS version of OneDrive will not open on macOS Tahoe Verrsion 26.5

Installed the latest version of OneDrive a few days ago but it crashes. No new version has been posted on the App Store since then. How do you uninstall the App Store version so I can install the MS version or do I need to search the web since the last…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-22T20:18:40.8433333+00:00
Ian Weir 20 Reputation points
answered 2026-05-22T20:44:50.75+00:00
Ian Weir 20 Reputation points
1 answer

OneDrive v26.078.0426 won't start on Mac (MacBook Air M1, macOS 26.4.1)

What does this even mean? I've tried uninstalling and then reinstalling OneDrive, resetting it with a Terminal command, and even restarting my computer, but that's still not fixing the issue. Please help me quickly as I hate not having OneDrive.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-22T07:19:15.39+00:00
Edgar Searle 5 Reputation points
answered 2026-05-22T12:38:52.6666667+00:00
Oli Saunders 0 Reputation points
0 answers

Uninvited "guests" on OneDrive?

A Word document saved to OneDrive and shared only to my own (personal )e-mail accounts (Outlook and Yahoo) showed 8 "guests" had the document open ! (Their icons were listed above the toolbar r/hand side.) Who are these people? They all have…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-15T10:31:40.5633333+00:00
kenhallett-2525 5 Reputation points
commented 2026-05-22T12:35:26.5433333+00:00
Kufre Inyang 5 Reputation points
1 answer

503 SERVICE UNAVAILABLE

for days , I log in my one drive account-name it A from my Macbook which I use it all the time , come out this error 503 SERVICE UNAVAILABLE. while same MacBook, I log in other account --one drive account B no issue . I log in using other device…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-22T03:47:13.4833333+00:00
Wendy z 0 Reputation points
answered 2026-05-22T04:18:44.29+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

503 SERVICE UNAVAILABLE

I receive the following error when accessing Onedrive, I have tried all the recommended steps but the issue persists. 503 SERVICE UNAVAILABLE

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-21T15:43:52.1533333+00:00
J W 0 Reputation points
answered 2026-05-21T16:16:01.89+00:00
DaveM121 882.3K Reputation points Independent Advisor
1 answer

OneDrive is downloading all my files - all 37.000 of them

PLEASE I am waiting for a Chris that I spoke to yesterday to call me back. + 45 60 55 27 29 OneDrive is downloading all my files to my Mac. He asked me to contact apple for uninstalling OneDrive and afterwards Chris would call me. That is 24 hours ago.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-21T12:16:37.5033333+00:00
Elizabeth Bollerup Bollerup 0 Reputation points
answered 2026-05-21T12:16:53.4366667+00:00

AI answer

5 answers

OneDrive for Mac failed to launch after update

Hi, My OneDrive failed to launch after the latest App Store update (version 26.078.0426). It said 'OneDrive can't start - there's an error with this application, please download the application on this computer and try again'. Any idea? Thanks.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-20T16:49:50.1933333+00:00
Tom 115 Reputation points
answered 2026-05-21T08:41:02.67+00:00
Farrell 20 Reputation points
2 answers

Cannot Login to OneDrive online but can access via App

Hi there, I can't login to OneDrive online on my laptop, it says "503 Service Unavailable," But I can access OneDrive via the App on my phone. Please advise how I can resolve this issue. Thanks, Denise

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-21T05:22:24.17+00:00
Denise 0 Reputation points
answered 2026-05-21T05:56:59.0933333+00:00
Gunasekar N 68,335 Reputation points Independent Advisor
2 answers

Storage Issues with Onedrive

Good day, I'm using a Macbook which is almost at its capacity in terms of storage. I notice that documents I save, save both on my actual computer and in the cloud. I want to have offline access to some of my documents, but not some of the larger files.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-20T15:06:50.7266667+00:00
Jason Peat 0 Reputation points
answered 2026-05-20T15:47:43.17+00:00
Sumit D - IA 169.4K Reputation points Independent Advisor
1 answer

I can't find what I stored on onedrive

I see some items that are supposed to be stored on onedrive in my computer but I can't see any online on my microsoft account

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-19T11:27:22.24+00:00
Elvire Libchaber 0 Reputation points
answered 2026-05-19T12:12:21.6733333+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

OneDrive for Mac: 3 residual CloudStorage folders impossible to delete after full uninstall — "Resource deadlock avoided" (macOS Tahoe 26.3.1)

Environment MacBook Air M4 macOS Tahoe 26.3.1 (25D2128) OneDrive version: 25.222.1112 (now fully uninstalled) FileVault enabled Problem After fully uninstalling OneDrive and all Microsoft Office apps, three folders remain in ~/Library/CloudStorage…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-11T08:28:44.6766667+00:00
AdrienMuller-4493 0 Reputation points
edited a comment 2026-05-19T04:34:39.03+00:00
L6IT 0 Reputation points
3 answers

503 SERVICE UNAVAILABLE

how to login to my onedrive and not get 503 SERVICE UNAVAILABLE?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-08T22:30:59.41+00:00
Carl O Peterson 0 Reputation points
answered 2026-05-17T18:52:15.8333333+00:00
EmilyS_726 17,720 Reputation points Volunteer Moderator
2 answers

One Drive keeps a huge file in my library on MacOS and I'm running out of space

One Drive appears to keep a huge file in my User library on MacOS and I'm running out of space. Any help on what I need to do?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-11T13:06:10.05+00:00
Paul Greenwood 0 Reputation points
commented 2026-05-14T06:26:36.4666667+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator