224 questions with Microsoft 365 and Office | Visio | For home | Windows tags

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2 answers

Migrating to new computer, unable to reinstall Visio Premium 2010

I am migrating to new computer and am unable to reinstall Visio Premium 2010. I have the product key but not the installation file.

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-05-01T22:59:48.6866667+00:00
Bill Stumphauzer 0 Reputation points
commented 2026-05-07T03:26:45.0066667+00:00
Vivian-HT 16,345 Reputation points Microsoft External Staff Moderator
1 answer

Visio professional not appearing on Microsoft account after added/installed

I have a 365 Family subscription and recently purchased Vision Professional 2021. When I followed the instructions to install, it confirmed the email address where I have the 365 subscription and the installation completed successfully. The product…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-05-06T15:55:39.8266667+00:00
RKristoff 0 Reputation points
answered 2026-05-06T18:18:11.8166667+00:00
Alexis-NG 16,185 Reputation points Microsoft External Staff Moderator
1 answer

Visio 2007 under W11

I have a laptop running W11 with my Visio 2007 running perfectly, alongside my O365 subscription. However, I am unable to install Visio 2007 onto another W11 laptop. I wanted to move the copy from one to the other. It installs but will not run. …

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-04-29T10:03:32.7233333+00:00
Kev 0 Reputation points
edited a comment 2026-04-30T12:39:26.22+00:00
Kev 0 Reputation points
1 answer

I can't access my vision app

I have Visio but I can't access it on my laptop. Can you help me with that?

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-04-22T16:00:56.2233333+00:00
Natalie Brooks 0 Reputation points
commented 2026-04-23T21:59:59.51+00:00
Hendrix-C 16,725 Reputation points Microsoft External Staff Moderator
2 answers

Visio 2021 gridlines don't match drawing when printing

I have grid lines turned on for my drawing. when I go to print my drawing the gridlines do not match what I see when I am editing my drawing. It looks like the horizontal gridlines match (some are solid lines some are dotted lines). The vertical lines…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-01-24T22:50:49.8933333+00:00
Jerry Gaston 5 Reputation points
answered 2026-04-22T16:23:19.6666667+00:00
msPete 0 Reputation points
2 answers

Microsoft Visio plan 2 trial is not workling

I am not able to follow the prompts it shows the information like this as soon as I hit my information. Is it necessary to buy Microsoft 365 for this? I have also attached how it looks to my end here:

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-04-07T02:12:56.7433333+00:00
karuna hengaju 0 Reputation points
commented 2026-04-08T00:41:31.3266667+00:00
Huy-K 12,115 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Licence for Visio 2024 not releasing from Win11 previous build on same PC.

My version of Win11 became corrupted and had to be rebuilt on the same platform. The license for Win11 and Office 2024 re-registered correctly. However, Visio 2024 would not re-register as the license is already in use. I need the license to be released…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-03-30T03:30:25.4066667+00:00
richard wroe 20 Reputation points
commented 2026-03-31T13:07:24.88+00:00
richard wroe 20 Reputation points
1 answer

Load Visio on new computer

MS 365 has been loaded on new computer and Excel was transfered to new computer. I want to activate visio on new computer

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-03-24T18:01:34.74+00:00
THOMAS WYCKOFF 0 Reputation points
commented 2026-03-25T19:42:59.8533333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

Visio Plan 2 how to start help

Hello, I use a SmartDraw web-based service for my personal home planning, floor planning, and landscape planning. And I thought since I am a Microsoft 365 family user then I should try Visio instead of SmartDraw. Unfortunately, it took me three days to…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-03-18T13:28:38.8633333+00:00
DTS 0 Reputation points
commented 2026-03-19T09:13:59.46+00:00
Julie Huynh 1,360 Reputation points Independent Advisor
3 answers

Visio 2010 dimensioning

How to display dimensions as inches and fractions in Visio 2010?

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-03-13T20:05:20.9333333+00:00
Darrell Fischer 5 Reputation points
commented 2026-03-17T22:36:26.14+00:00
Chris Duong 8,905 Reputation points Microsoft External Staff Moderator
1 answer

Visio 2024 with Office 365

I have a 'Lifetime Licence' for Visio 2024, which I use from time to time. I have an ongoing subscription to Office 365. Having just reset my computer I am now unable to install Visio using various methods detailed online. Is there a way to do this as a…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-03-09T11:32:54.08+00:00
Andy Smith 0 Reputation points
commented 2026-03-10T14:39:16.3533333+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
1 answer

Grid lines not printing in Visio 2024 Pro

Gridlines are not printing correctly in locally installed version of Visio 2024. I've selected grid check boxes for both Visio and printer. Grid lines are displayed correctly in Visio but grid columns are distorted when physically printed or printed to…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-03-03T16:48:06.5666667+00:00
tpking 0 Reputation points
commented 2026-03-03T22:55:34.8866667+00:00
Kai-L 13,705 Reputation points Microsoft External Staff Moderator
2 answers

download version of VISIO 2019

hi team, if have to extend my hard drive (not enough space on drive C) and I have a valid MC VISIO 2019 Pro license. where can I download the software thx Franz

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-02-25T13:04:34.88+00:00
Franz Baumann 0 Reputation points
commented 2026-02-26T15:25:01.7766667+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
2 answers

Unable to download Visio 2024 Pro after entering product key

I have entered my Product Key for Visio 2024 Professional at https://www.microsoft365.com/setup I then go to redeem it and pick the 64 bit version and I constantly get redirected to [http://offline.officeapps.live.com/outage.html] Which says: Service…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-02-20T17:46:34.2533333+00:00
Adam Sohn 0 Reputation points
commented 2026-02-21T20:49:13.0566667+00:00
Kai-L 13,705 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How Digitally Re-installing Visio and Project 2010?

I had to reinstall windows 11 on my laptop (serious crash without warning) and in the process I lost my installation files for Project Professional 2010 and Visio Premium 2010 which I purchased under Microsoft HUP purchase. The links no longer work and I…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-02-19T07:44:57.86+00:00
S Santos 40 Reputation points
commented 2026-02-19T11:58:40.7666667+00:00
Phoebe-N 10,665 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

moving Visio Professional 2016 from one MS account to another

can i transfer my copy (which i bought) of Visio Professional 2016 in one of my old MS Account to my newer MS account (the old MS account is still accessible but i am not paying for 2 copies of windows 365 so i have left it up paid for) I just want to…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-02-17T11:43:52.4166667+00:00
Robert Davies 20 Reputation points
accepted 2026-02-17T11:47:07.07+00:00
Robert Davies 20 Reputation points
1 answer

why am I getting a billing issue with microsoft 365 when using visio professional. Both are fully paid up!

I am getting this warning: but my subscriptions to both Microsoft 365 and Visio professional are up to date and the payment cards are current. If I follow the link to update payment method. it does not allow me to use my personal email account and…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-02-03T14:04:21.02+00:00
Ralph Brownie 0 Reputation points
commented 2026-02-04T19:35:37.9933333+00:00
Alexis-NG 16,185 Reputation points Microsoft External Staff Moderator
3 answers

How to recover the Product Key of Visio Pro 2019 - retail

I'd installed a VISIO Pro 2019 in my old W10 laptop, that is out of service (don't power on). Now I have a new laptop with W11, but I lose the product key, How can I recover this key? The older SSD is OK and can be installed as an external drive. TIA.

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-02-02T03:55:10.6066667+00:00
MARCIO DA SILVA CORREA 0 Reputation points
commented 2026-02-03T05:16:13.1133333+00:00
Sophie N 15,045 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Accessing my Visio subscription

I have a monthly subscription for MS Visio Plan 2 which I started in 2022. I hadn’t used it in a while but I recently booted up a Visio document and it requested I sign in. I entered my login email and password and then it requested authentication…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-01-26T21:59:17.5433333+00:00
Carl 20 Reputation points
accepted 2026-01-28T22:39:45.51+00:00
Carl 20 Reputation points
2 answers

Unable to access Visio

I am currently enrolled onto a course using Coursera and I am trying to access Visio. I have a microsoft 365 account that says it has a version of it available but when it says I need to sign in it takes me to https://m365.cloud.microsoft/search/ and…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-01-26T19:27:51.29+00:00
Sophie 0 Reputation points
commented 2026-01-27T23:44:15.46+00:00
Anonymous