3,283 questions with Azure Cost Management tags

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1 answer

I took subscription pay as you go . I am not using any resources but still money is getting deducted from my account

Hi , Two months back I took pay-as-you-go Azure subscription . I saw from last two months money is getting deducted from my account . Cost Analysis shows blank . Old bill shows resource name as Other Microsoft purchases . I never purchased any of these…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-24T08:53:34.3266667+00:00
Saloni Gupta 0 Reputation points
commented 2025-04-24T09:08:39.7833333+00:00
Saloni Gupta 0 Reputation points
1 answer

Unable to Submit Azure Refund Request – "Expedited Refund Limit Reached" for Free Tier VM Charges

Hello everyone, I'm reaching out for guidance regarding an issue I'm facing with Azure billing and refund requests. I’ve been using a Standard_B1s VM, which is listed under Azure's Free Tier offer. Despite this, I have received recurring charges in my…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-17T16:21:07.87+00:00
Nguyen Tran 0 Reputation points
commented 2025-04-24T08:29:44.6733333+00:00
Pranay Reddy Madireddy 3,915 Reputation points Microsoft External Staff
1 answer

I have overpaid 100 times against microsoft azure invoice

I have made excess payment 100 times more than the actual invoice of MS Azure Subscription. The cashier mistakenly forgot to enter the decimals.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-22T06:47:56.4466667+00:00
Vidhyadhar Kesarkar 0 Reputation points
edited the question 2025-04-24T08:26:57.03+00:00
Naveena Patlolla 1,715 Reputation points Microsoft External Staff
0 answers

Azure student subscription get denied or get approve, then disable immediately

I am teaching undergraduate students and have them applied for $100 Azure student subscription using university email "@ac.th" (like "@.edu") and the email is also being Microsoft subscription. Some students can apply without any…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-24T03:37:30.0366667+00:00
Instructor SE 0 Reputation points
commented 2025-04-24T07:51:22.51+00:00
Srinivasa Reddy Jaggavarapu 550 Reputation points Microsoft External Staff
1 answer

Renewed a Azure Sponsorship Subscription

Recently renewed our non-profit subscription, but as a result it created a new Azure Subscription that is not marked as "Azure Sponsorship". Interestingly the old subscription with the "Azure Sponsorship" is still there. How can I…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-22T21:32:08.9333333+00:00
John Bouley 0 Reputation points
commented 2025-04-24T01:41:37.1966667+00:00
Srinivasa Reddy Jaggavarapu 550 Reputation points Microsoft External Staff
0 answers

How to use azure without credit card

My startup is selected for Microsoft for startups program but to get benefits I am unable to activate azure account bcoz I don't have visa or Mastercard and as a option I asked college to provide student id for student plan but my college also refused…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-22T12:17:25.5033333+00:00
Harsh Tadlimbekar 0 Reputation points
commented 2025-04-24T01:39:28.87+00:00
Srinivasa Reddy Jaggavarapu 550 Reputation points Microsoft External Staff
1 answer

active for this billing profile azure

Good afternoon I have this error when i try to create a new suscription No se pudo crear la suscripción "GoJaVipHome". Not all Azure plans are enabled / active for this billing profile. Please contact Azure Support.…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-22T16:18:11.81+00:00
Gonzalo Villarruel Pastor 0 Reputation points
commented 2025-04-24T01:33:49.94+00:00
Srinivasa Reddy Jaggavarapu 550 Reputation points Microsoft External Staff
1 answer

Adding Support Services to subscription

We have an azure subscription and a cloud service provider. I'm finding relaying to Microsoft through the provider to be highly difficult with very little positive outcomes. Can I add the Professional Direct service plan to our subscription and have…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-21T14:26:11.96+00:00
William Doman 40 Reputation points
commented 2025-04-24T01:32:52.79+00:00
Srinivasa Reddy Jaggavarapu 550 Reputation points Microsoft External Staff
0 answers

I had no unpaid bills on Azure, yet Azure data and services have been deleted due to non-payment

I received an email while on holidays on the 30th of March stating "Your Azure data and services have been deleted due to non-payment". Two of my Azure subscriptions (and all the production environment services that were in) got deleted. Their…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-17T12:34:20.2566667+00:00
Karim Badawi 0 Reputation points
commented 2025-04-24T01:31:56.0533333+00:00
Srinivasa Reddy Jaggavarapu 550 Reputation points Microsoft External Staff
1 answer One of the answers was accepted by the question author.

My subscription has been disabled due to suspicious activity

My Azure subscription has been disabled "due to suspicious activity". I have an email telling me this, and sure enough nothing works. I am a member of the Startup Founders Hub. I have a customer expecting to use our MVP today, but nothing…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-23T07:43:24.0833333+00:00
Bruce Greig 20 Reputation points
edited the question 2025-04-24T00:51:07.8066667+00:00
Srinivasa Reddy Jaggavarapu 550 Reputation points Microsoft External Staff
1 answer

Why am I being charged 73cents? Help?

Screenshot 2025-04-23 074700.png I received two emails at the same time. "Pay your bill to continue using Azure services Your payment is overdue, and your Azure subscription will be disabled if we don’t receive payment soon. To continue using…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-22T22:05:16.6333333+00:00
paul stephan 0 Reputation points
commented 2025-04-23T21:23:06.95+00:00
TP 117.5K Reputation points
2 answers

How to refund a duplicate charge and prevent future charges.

Hi, How can I get Microsoft to refund a duplicate charge in Azure? Or an actual person to look into my billing problem? I am being charged PAYG compute pricing for a VM as well as for the reserved instance. The reserved instance shows its being fully…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-23T09:12:41.94+00:00
Kenny Holmes 0 Reputation points
edited an answer 2025-04-23T18:46:25.9833333+00:00
Pranay Reddy Madireddy 3,915 Reputation points Microsoft External Staff
1 answer

how can i re-enable my Subscription

Your account or subscription is disabled for security reasons. We detected suspicious activity or terms of use violations and disabled your subscription to protect the owner of the payment instrument and Microsoft. If you believe this is an error,…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-22T15:44:20.8833333+00:00
Michael Cote 0 Reputation points
commented 2025-04-23T18:15:21.5233333+00:00
TP 117.5K Reputation points
1 answer

Azure account creation

I am from Vietnam and want to create an Azure account as a student and seems to be eligible. However, I can't even create an account with the 'pay-as-you-go' option. I can't find a dedicated support chat section so I'm asking here. Thank you!

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-23T14:55:45.83+00:00
Kiet Vuong Gia 0 Reputation points
answered 2025-04-23T16:50:56.8133333+00:00
Pranay Reddy Madireddy 3,915 Reputation points Microsoft External Staff
1 answer

i cannot detach my card

I am trying to detach my payment method from my Azure account, but I receive an error message stating there are pending charges. However, my account shows no active subscriptions and no payment is due. I would like assistance to ensure my payment method…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-23T16:11:22.0966667+00:00
anfal 0 Reputation points
answered 2025-04-23T16:26:23.4733333+00:00
Shikha Ghildiyal 4,705 Reputation points Microsoft Employee
0 answers

Export at Billing Account Scope Missing Cost Details for Subscriptions Under Same Billing Account

Hello, I have created a cost export at the Billing Account scope level, expecting it to include the cost details of all subscriptions that fall under the same billing account. However, the generated export does not contain cost data for resources…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-21T13:13:02.6433333+00:00
Arun Ramesh 20 Reputation points
commented 2025-04-23T13:45:59.6233333+00:00
Ashok Gandhi Kotnana 5,790 Reputation points Microsoft External Staff
0 answers

[URGENT] Azure Error Code: 399287: Sorry, we're having trouble verifying your account. Please try again.

Hi, I can't sign in to the portal, keep getting the above message. I am able to sign up for other Microsoft suite on web, but this issue occurs when I tried to sign up for Azure. Please help Thanks!

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-18T15:39:26.8833333+00:00
CHAN Ching Man 0 Reputation points
edited the question 2025-04-23T13:44:51.44+00:00
Ashok Gandhi Kotnana 5,790 Reputation points Microsoft External Staff
1 answer One of the answers was accepted by the question author.

Request to extend Azure for Students credit expiration for academic project

Hello, I am a university student currently working on my thesis. I have an Azure for Students subscription, which still has remaining credits, but they are going to expire in 23 days. Unfortunately, I activated the subscription early last year and now I…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-15T09:47:14.4066667+00:00
Egyed Pál 0 Reputation points
accepted 2025-04-23T12:14:48.81+00:00
Egyed Pál 0 Reputation points
0 answers

Add Account & Account Owner in Billing Scope

Hi I am trying to add Account & Account Owner in Billing Scope Following this document https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/direct-ea-administration#add-an-account-and-account-owner I don't see option to add…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-09T00:19:03.22+00:00
Shrikant Bhagwat 61 Reputation points
commented 2025-04-23T11:03:55.55+00:00
Vinay B 245 Reputation points Microsoft External Staff
0 answers

How to check the details of the backbilling usages invoice for Azure Arc ESU SQL Server

Currently we have monitoring for ESU Azure ARC for SQL Server 2012 at our customer, and just subscribed to ESU in February 2025 until the bill appeared on the azure portal. in the bill there are details of backbilling usage. The question is, can we find…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,283 questions
asked 2025-04-14T15:46:47.18+00:00
Iqbal Muhammad Salman 0 Reputation points
commented 2025-04-23T10:59:59.26+00:00
Vinay B 245 Reputation points Microsoft External Staff