3,846 questions
3,846 questions with Windows for home | Other | Email and communications tags
2 answers
How Do I Change Admin Email?
I was hacked last year and I quit using my laptop, now I had someone remove the background app that was stealing all of my info, and I am trying to use my laptop again. The problem is that I have a new outlook email and I do not know how to change my…
Windows for home | Other | Email and communications
2 answers
Need help updating old email to new
I need to update my email ASAP, my old email, i can no longer access, is <PII removed>@icloud.com. I need to change this email as soon as possible to <PII removed>@icloud.com so that I can get important school documents. Apple has shut down…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-09-04T14:36:32.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 6%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marvi Cordy
0
Reputation points
commented
2026-09-06T14:43:30.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,530
Reputation points Microsoft External Staff
Moderator
1 answer
Account Blocked
How do I unblock my email account to send emails? Thank you
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-25T13:32:50.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Thomas
0
Reputation points
commented
2026-08-28T10:11:57.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
21,320
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Cannot access blocked sender list to empty folder as stated full and not accepting any others.
Using Windows Live Mail, Apple Mail, Gmail and Outlook and cannot access blocked sender list to empty folder as stated full and not accepting any others. Using different PC's, Tablets, Phones etc. hence different mail handlers. Never come accross this…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-24T22:18:54.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
John Webster
20
Reputation points
accepted
2026-08-26T12:44:15.04+00:00
John Webster
20
Reputation points
2 answers
how to access dead husband's email account
<removed PII>****@charter.net was our first email account. It was primarily used by my now deceased husband, and I discovered that the old password no longer works. I have been trying for months to access this email to see if there are any…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-10T17:02:05.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
bonnie yates
1
Reputation point
edited the question
2026-08-25T12:14:59.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
2 answers
unable to send and receive emails
Often unable to send and receive emails and restart the app even without rebooting my laptop
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-24T05:25:47.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 40%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sanjay Tiwari
0
Reputation points
answered
2026-08-24T06:12:04.88+00:00
GsN5034 - IA
76,465
Reputation points
Independent Advisor
2 answers
Hacked email
On Tuesday my email was hacked. I can access the junk folder which updates but the inbox is not receiving anything I have tried all the suggested options from Microsoft on their support page, but non works. Can anyone suggest what I can do?
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-20T09:42:06.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 63%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Robin Tearle
0
Reputation points
answered
2026-08-20T10:47:22.0166667+00:00
GsN5034 - IA
76,465
Reputation points
Independent Advisor
2 answers
I'm unable to change my legacy xboxlivefamily email to an actual useable email.
My Microsoft account was created years ago using an old @xboxlivefamily alias from one of Microsoft/Xbox’s promotions. Unfortunately, that alias can’t send or receive email, and it has been causing problems with my account. I’m trying to remove the Xbox…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-10T22:37:06.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 57.99999999999999%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Brady Wheeler
0
Reputation points
commented
2026-08-14T10:31:42.5866667+00:00
Carl-L
21,320
Reputation points Microsoft External Staff
Moderator
7 answers
Option to "make primary" alias not visible in the edit account info page
I need to change the primary address (or alias, whatever you want to call it) for my microsoft account to another address. I already added the new address that I want to make the primary, but the option to actually do that isn't visible. the current…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-08T04:25:26.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF2%3C/text%3E%3C/svg%3E)
FuzzyBunny-2449
5
Reputation points
commented
2026-08-14T04:48:34.34+00:00
Hornblower409
14,600
Reputation points
1 answer
One of the answers was accepted by the question author.
deleting an email triggers a computer virus message that computer is locked
There is an email in my inbox that I cannot delete. Each time I try to delete it, it triggers a computer freeze.
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-13T15:42:49.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Herbert Saunders
20
Reputation points
accepted
2026-08-13T16:45:52.31+00:00
Herbert Saunders
20
Reputation points
2 answers
Microsoft Edge, Microsoft Store login error
When logging into Microsoft Edge, first of all, the login fails and an error appears, An error occurs even when logging into the Microsoft Store. I am trying to connect my mobile phone to my PC, but I cannot log in. I searched using the error code below…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-12T02:07:37.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 60%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Graham Lucy
0
Reputation points
commented
2026-08-13T08:34:44.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
27,955
Reputation points Microsoft External Staff
Moderator
2 answers
Account login issue
I own an old Microsoft account. I still know the email address, but I no longer have access to the old phone number used for verification. I have tried the account recovery form several times, but Microsoft cannot verify my information because the…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-12T04:14:24.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 33%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Aarif Hussain
0
Reputation points
edited an answer
2026-08-12T05:13:03.22+00:00
GsN5034 - IA
76,465
Reputation points
Independent Advisor
1 answer
Adding account in mail
I am trying to add an account to Mail rather than Outlook. How do I do this?
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-07T20:19:11.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Darby Watson
0
Reputation points
commented
2026-08-07T20:58:57.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
5 answers
how to unsubscribe from unwanted emails
I'm getting emails from "All Events". I clicked unsubscribe but it never got to a point where I could unsubscribe. Thanks for your help, Phil
Windows for home | Other | Email and communications
3,846 questions
asked
2026-07-23T02:50:13.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SweetTasha
1
Reputation point
answered
2026-08-07T18:04:34.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
990
Reputation points
1 answer
can`t login to microsoft account
я решил сменить почту своего аккаунта в microsoft, на другую уже был аккакнт, поэтому я выбрал создание нового аккаунта. я ожидал регистрации, но вместо этого почта сразу сменилась, теперь я не знаю пароль и аккаунт, но у меня есть старые, можно-ли…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-07T08:43:44.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 78%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Влад Петров
0
Reputation points
edited the question
2026-08-07T13:28:44.2566667+00:00
Lychee-Ng
27,955
Reputation points Microsoft External Staff
Moderator
2 answers
If I add a new email address to a microsoft account then unlink the old address, can I use it to make another account later?
So I want to remove a 3rd party email address from a microsoft account and add a new 3rd party email I want to know if I can make a new account with that email address I just removed? Or will it tell me "this address is already associated with…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-05T08:04:14.2966667+00:00
FuzzyBunny-2449
5
Reputation points
answered
2026-08-05T08:44:55.12+00:00
DaveM121
928.6K
Reputation points
Independent Advisor
1 answer
Case number [Moderator note: PII removed]
I have a case number and unresolved issue. How do I reconnect with my agent?
Windows for home | Other | Email and communications
3,846 questions
asked
2026-08-02T10:43:52.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Coach Crispy
0
Reputation points
edited the question
2026-08-04T11:07:50.8066667+00:00
Lychee-Ng
27,955
Reputation points Microsoft External Staff
Moderator
2 answers
"Send a copy to my email" stopped working
Just realized that the "Send a copy to my email" function stopped working. For example I have asked a question on ebay and I wanted this question and the response to it to appear also in my email. In the past this worked by checking the box at…
Windows for home | Other | Email and communications
3,846 questions
asked
2026-07-25T23:15:58.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 65%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lajos S Tresser
0
Reputation points
commented
2026-08-03T01:50:40.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
12,260
Reputation points Microsoft External Staff
Moderator
2 answers
My Microsoft Account Has Been Hacked
My Microsoft account has been compromised. The hacker somehow bypassed my Microsoft changed the email address linked to my account and reset the password.
Windows for home | Other | Email and communications
3,846 questions
asked
2025-11-22T22:37:15.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 57.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
jesse carson
0
Reputation points
answered
2026-07-31T18:42:12.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYJ%3C/text%3E%3C/svg%3E)
Ya Joshua
0
Reputation points
1 answer
How to have emailed scans sent to a folder in documents on computer
I'm scanning documents and they are emailed to me. How can I have them automatically sent to a folder under documents on my computer?
Windows for home | Other | Email and communications
3,846 questions
asked
2026-07-23T14:54:44.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sharre Moon
0
Reputation points
commented
2026-07-30T11:54:51.04+00:00
Lychee-Ng
27,955
Reputation points Microsoft External Staff
Moderator