Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
1 answer
DNS Records & Outlook
Over the weekend we our team has randomly not been able to log into emails. Outlook is not even registering that we have emails via microsoft which we have been using for almost 2 years. When someone tries to send an email they get a Error response --…
Exchange Online
asked 2025-10-22T16:28:56.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOC%3C/text%3E%3C/svg%3E)
ONE Church Lima
0
Reputation points
answered 2025-10-23T03:53:14.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vergil-V
5,620
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Running query using PowerShell script for 80,000 mailboxes
I am working with LLM script that runs a query and return the following values TotalDeletedItemsize, displayname, and UPN. However, most of the script fails as it throttles. I tried the following: Doing it on batch Sorting Limiting search using -First…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-17T09:11:25.5733333+00:00
De La Cruz, Ivan D
20
Reputation points
commented 2025-10-23T03:45:20.25+00:00
De La Cruz, Ivan D
20
Reputation points
0 answers
Shared Inbox Emails sent via Outlook on iOS and Mac don't appear in Sent items on Senders Account
The default setting is that when you send or reply to a new message from the shared mailbox, Outlook automatically sends or replies from the sender's account. Therefore, messages are stored in the Sent Items folder of the sender's mailbox. Shared mailbox…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
How i can get the NameId of an active user account if we have 2 users with the same email; one whihc is active and the other is inactive
We have 2 users with the same email; one which is inactive and the other is active. now in SharePoint any user who access the site will be added to the SharePoint hidden list, now even if the user account is deleted from AD or get deactivated the user…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-22T15:24:18.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
john john Pter
1,160
Reputation points
edited an answer 2025-10-23T01:33:53.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
6,475
Reputation points Microsoft External Staff
Moderator
1 answer
not receiving emails
I have not received any email s since August. I sent a test message from another email account, and it did not bounce back. I also sent an email from my outlook account, and it did go through.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-22T21:18:34.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lauren Duryea
0
Reputation points
edited an answer 2025-10-23T00:34:51.9466667+00:00
Vergil-V
5,620
Reputation points Microsoft External Staff
Moderator
1 answer
Retention Policy seems to be set up on my e-mail - need help removing
This is a work account and managed through Go daddy as well. Spent hours on the phone with Go daddy and Microsoft and they cant figure it out. HELP!
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-21T16:24:50.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 45%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Legendary Liz
0
Reputation points
commented 2025-10-22T23:33:01.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kha-N
3,095
Reputation points Microsoft External Staff
Moderator
1 answer
Login to an old account - password issues
Hello I have a business email which needed an authenticator added. When doing this my contacts have disappeared as well as some notes. My icloud provider where all my information is backed up to has helped me identify that my email "exchange"…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-21T22:55:42.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rana Ransley
0
Reputation points
edited a comment 2025-10-22T18:35:24.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
4,160
Reputation points Microsoft External Staff
Moderator
1 answer
Undeliverable reports email address
I am in the process of decommissioning our on-premises GFI Archiver. We are hybrid. I have a GFI Journal rule for our third-party external mailbox. I will disable this rule. I cannot find the setting for the undeliverable reports. When I set this up 2…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
3 answers
Appointments and email mysteriously go to or from exchange and then I can't find them.
When I try to send documents such as a word or spreadsheet file via outlook by sharing via email, they often or perhaps always end up in an exchange outbox that doesn't go anywhere until I happen to get an appointment request sent to me from my medical…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-14T16:22:15.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Thomas and Mary Ehrlichmann
0
Reputation points
answered 2025-10-22T18:14:11.9066667+00:00
Thomas and Mary Ehrlichmann
0
Reputation points
2 answers
Internal members can see the internal owners/members of the distribution group inside the popup when they hover over the distribution list, but can not see the external users members
we have distribution list inside office 365 now internal members can see the internal owners/members of the distribution group inside the popup when they hover over the distribution list, but can not see the external users members , what could be the…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-22T15:02:00.9433333+00:00
john john Pter
1,160
Reputation points
answered 2025-10-22T15:50:44.5733333+00:00
Andy David - MVP
159.3K
Reputation points MVP
Volunteer Moderator
2 answers
Auto responder feature not working
Hello Please i need your help on this issue. Auto responder feature not working. I regularly use the auto responder feature when Team members are away. However, I have an activate today I cannot get it to work. I’ve sent several tests, and nobody is…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
1 answer
Migration help needed
Hello Please i need your help on this issue. Migration help needed. We need urgent Help with Migrations and email setup as operation depends on it. Migration from privetemail into Outlook.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
How-to Import certificates in OWA for 365 tenant users to sign and encrypt messages and choose which certificate to use on each email.
Hello Please i need your help on this issue. How-to Import certificates in OWA for 365 tenant users to sign and encrypt messages and choose which certificate to use on each email. we want help on how to setup and import certificates in owa, so users can…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
1 answer
One of the answers was accepted by the question author.
Outlook desktop app intermittently stops sending or receiving emails
My Outlook occasionally stops sending or receiving new emails. The status bar shows “Connected to Microsoft Exchange”, but no messages update until I restart Outlook. Once restarted, all pending emails sync immediately. I’ve already tried creating a new…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-22T12:46:22.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 26%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stites Dragan
0
Reputation points
accepted 2025-10-22T13:53:58.81+00:00
Stites Dragan
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to receive inbound emails from external distribution list. I
Unable to receive inbound emails from external distribution list. I have tried these things: I have set the scl to -1, outlook mailbox - settings - mail - junk - add safe senders and domains checked blocked domains, they are not there. they are also…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-17T05:38:35.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 76%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Shauna Lucas
40
Reputation points
accepted 2025-10-22T13:26:53.8333333+00:00
Shauna Lucas
40
Reputation points
2 answers
Message trace not working.
Hello Please i need your help on this issue Message trace not working. It doesn't show all my emails sent during the time period I specify.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-09-03T01:08:31.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 41%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rita Rita
115
Reputation points
commented 2025-10-22T13:05:52.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 45%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michael Kaiser
0
Reputation points
1 answer
SMTP Auth issue
Hello Please i need your help on this issue. I have a problem with “Scan to E-Mail”, because Microsoft switched off the SMTP with the Basic Auth. I can only send Scans to E-Mails in the same domain, but not outside (for example yahoo or gmail). My…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
3 answers
How can I move Mails into the in-place archive and then have them deleted automatically
Hello, I've been trying to figure this out but I am at my wits end. So here is the scenario: We have a couple (2 maybe 3 dozen) of mailboxes (shared) that receive a lot of messages. So many that the 50GB default do not provide enough storage in the…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-22T11:10:02.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 5%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Thelen, Ralph
0
Reputation points
answered 2025-10-22T12:46:46.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
TiNo-T
7,220
Reputation points Microsoft External Staff
Moderator
4 answers
New-UnifiedGroup
Hi All i have been using this syntax for a while but i am getting error from last one week. please guide me. PS C:\windows\system32> New-UnifiedGroup -DisplayName "myxxx" -Alias "myxxx" -PrimarySmtpAddress…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
asked 2025-10-13T05:04:08.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rising Flight
5,756
Reputation points
answered 2025-10-22T11:36:54.1666667+00:00
Andy David - MVP
159.3K
Reputation points MVP
Volunteer Moderator
1 answer
Redirecting to old tenant
Hello Please i need your help on this issue. I have mobile users redirecting to old tenant
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
6,623 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)