2,213 questions
4 answers
laptop shuts down when lid closes... sometimes?
on occasion, when i shut my laptop lid, the laptop itself will shut down. i tried the power plan solution in https://learn.microsoft.com/en-us/answers/questions/3917609/laptop-shutting-down-when-lid-is-closed-for-more-t as well as the solutions in…
Windows for home | Windows 11 | Sleep and Power on, off
asked
2026-11-11T14:36:46.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 55.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dori Brecher
0
Reputation points
commented
2026-11-12T17:41:05.4166667+00:00
David-M
128.7K
Reputation points
Independent Advisor
2 answers
Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby
I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-11-06T21:45:28.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Leonid Frolov
20
Reputation points
commented
2026-11-12T13:16:38.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,990
Reputation points Microsoft External Staff
Moderator
2 answers
Battery of laptop suddenly not charging
I have a Lenovo Ideapad Slim 5 of 2025 vintage. It has worked perfectly until now. The battery status shows 0 charge and indicates charging is happening, however the charge status does not change after many hours of apparent charging. Consequently it…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-11-07T04:09:41.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 66%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kevin Durkan
0
Reputation points
commented
2026-11-10T13:08:53.76+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
3 answers
how to turn OFF my computer?
Its shutting…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
2 answers
Screen shuts downed time
How can I control the time before the screen shuts down
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-29T15:36:34.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
shimon Kahloun
0
Reputation points
commented
2026-10-31T09:20:27.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
15,005
Reputation points Microsoft External Staff
Moderator
1 answer
How do I stop my Windows 11 desktop from showing a non-existent battery?
My Windows 11 Pro desktop computer is showing a battery always charging in the system tray. Being a desktop, there is no battery. There is a UPS connected to the machine. And that UPS is the only thing shows in Device Manager under batteries. The…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
2 answers
Windows 11 PC falls asleep and wont wake with out power down and up again
My Windows ll PC goes into sleep mode and wont wake up. I have to turn off power and then power on to get it going again. I've heard that AI does some of your software upgrades/changes and that that glitches happen that a real person has to fix. This…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-03-23T14:51:31.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 72%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jane stevenson
0
Reputation points
commented
2026-10-29T13:25:17.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 21%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
marty christensen
0
Reputation points
2 answers
Windows 11 battery won't charge until laptop low battey shutdown, then charges to 100% then repeats cycle
Windows 11 home, battery system has worked normally until just recently. Suddenly about a week ago the battery icon disappeaed, computer charging indicator light on the side of the computer turned off, and battery charging turned off and remained off…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-28T22:56:06.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 60%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stephen Randle
0
Reputation points
answered
2026-10-28T23:46:45.76+00:00
Manoel Barros
23,460
Reputation points
Independent Advisor
7 answers
How do i fix my system wouold not sleep and screen
I hope you can help me. Here are the Windows 11 power settings on my HP ZBook Firefly 15 G7. The laptop lid is often down. I reset the defaults on my Samsung S20 D70XE. I have tried many settings. But nothing seems to work. I hate to waste so much power…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-24T22:51:30.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 93%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Baha Habashy
80
Reputation points
answered
2026-10-28T23:22:48.6266667+00:00
Ferdinand Nanalig
33,935
Reputation points
Independent Advisor
2 answers
snooze screen when idle
snooze screen when idle................................................................................................................
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-23T11:41:56.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
John Young
0
Reputation points
commented
2026-10-27T03:59:10.24+00:00
Emma1-N
15,005
Reputation points Microsoft External Staff
Moderator
1 answer
After updating to windows 11 today I have no power or start button to turn off the computer.. Please advise..
After updating to windows 11 today I have no power or start button to turn off the computer.. Please advise..
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-23T02:08:17.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Susan von Kaenel
0
Reputation points
answered
2026-10-23T02:58:27.81+00:00
GsN5034 - IA
80,095
Reputation points
Independent Advisor
2 answers
I accidentally bumped my arm into the PC's case quite hard
I accidentally bumped my arm into the pc's case quite hard, and it made my pc restarted After the reboot, I play game about 1h and it's fine. I try knocking the case also Just asking if it harm my pc or any component?
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-19T05:05:57.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 60%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Khang Nguyễn
45
Reputation points
answered
2026-10-19T06:00:11.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQH%3C/text%3E%3C/svg%3E)
Quinn.HP
9,800
Reputation points
Independent Advisor
2 answers
Windows 11 screen saver locks after a minute despite settings.
I have set the screen saver and screen lock to 15 min. Nevertheless, the screen gets locked after one minute.
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-18T13:23:54.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 12%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel Neagu
0
Reputation points
answered
2026-10-18T14:02:16.56+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
2 answers
By default, Shut down is not a full shutdown, and Windows never says so
Fast Startup is on by default, and it was on on my laptop. With it on, "Shut down" in the Start menu does not shut Windows down fully: it hibernates the system core and restores it at the next power-on, drivers included. Only…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-16T16:07:35.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 35%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ryoko Asakura
0
Reputation points
answered
2026-10-17T04:03:38.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Windows stuck on lock screen – no password box appears
Dear Microsoft Support Team, I’m experiencing an issue with my Windows computer where it occasionally gets stuck on the lock screen after waking from sleep mode. The lock screen background image appears normally, but the password/PIN input box does not…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-03-16T07:00:13.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lộc Huỳnh Phước
0
Reputation points
commented
2026-10-16T15:13:29.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 7.000000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
M J
0
Reputation points
4 answers
batter light
hello iam facing battery light issue mt laptop is charged an its shutdown but bettery light is still blinking.am really worried about this,,,need a help
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 69%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Space key does not open the windows 11 PIN entry window
pressing the Space bar used to result in the PIN entry window opening. Now, nothing happens. The only way to open the PIN entry window is to do a mouse click. What changed; what setting must be changed to re-enable the Space bar?
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-01-03T15:52:20.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 52%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kim Anson
20
Reputation points
commented
2026-10-14T08:39:39.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Michael Joos
1
Reputation point
1 answer
One of the answers was accepted by the question author.
How to fix a Word which has run into an error when opening
WHEN I CLICKED ON WORD TO OPEN IT RUN INTO AN ERROR AND IT CANNOT OPEN FOR ME TO USE
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-14T08:26:33.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 81%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mathias Mulumba
20
Reputation points
accepted
2026-10-14T08:30:20.2433333+00:00
Mathias Mulumba
20
Reputation points
3 answers
no power options in start
When I click the POWER tab in Start I get the message that no options are currently available. What's up with that? How do I fix it?
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2026-10-13T20:40:20.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bob S
0
Reputation points
edited an answer
2026-10-13T23:31:12.8133333+00:00
Horace Wiggins
625
Reputation points
4 answers
Missing "Sleep" in power button choices and in power options
I have spent three hours troubleshooting with Lenovo Tech Support with no success. They said it's a "Windows" issue. I am running Windows 11 Pro, 24H2, OS Build 26100.5074. When I right click on the Start button and click on…
Windows for home | Windows 11 | Sleep and Power on, off
2,213 questions
asked
2025-09-03T02:42:33.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 17%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Linda Wesson
0
Reputation points
commented
2026-10-13T14:02:37.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 64%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
brianjb-fl
0
Reputation points