outlook still not working whats the status of this - in New Jersy

Your Microsoft 365 administrator should check Admin center → Health → Service health → Exchange Online for the current tenant-specific Outlook status, progress updates, and any restoration estimate.

As of November 13, 2026, there are current user reports of Microsoft 365 and Outlook problems nationally and around Jersey City, New Jersey.^1^ ^2^ However, these are user-submitted reports—not confirmation of a Microsoft incident affecting all of New Jersey. No public Microsoft update currently confirms a New Jersey-specific repair timeline or estimated restoration time.

Check your company’s exact status

1. Sign in to the Microsoft 365 admin center with an administrator account.
2. Select Health → Service health.
3. Review Exchange Online and Office on the web.
4. Under Active issues Microsoft is working on, open the relevant incident or advisory.
5. Check its Status, User impact, Last updated, and All updates fields for Microsoft’s latest progress and estimated next update.^3^

The dashboard is tenant-specific. An active Exchange Online incident means Microsoft is already working on restoration, so opening another service request is generally unnecessary; continue monitoring the incident updates.^4^

If no incident appears

In Health → Service health, select Report an issue and submit the Outlook symptoms. The report lets Microsoft compare telemetry and reports from other organizations; its status then appears under Reported issues.^3^

If the admin center itself is inaccessible, use Microsoft’s public service-status page referenced in the same service-health guidance.^3^

References

1. Microsoft 365 down? Current problems and outages | US
2. Microsoft Outlook down? Current problems and outages - Jersey City | US
3. How to check Microsoft 365 service health
4. Find and fix email delivery issues as a Microsoft 365 for business admin