Is anyone else having trouble logging into MS Outlook 365?

Lisa Jouet 0 Reputation points
2026-11-12T18:19:15.3466667+00:00

Is anyone else having trouble logging into MS Outlook 365? It is 10:20 am PST on Thursday November 12, 2026

Outlook | Web | Outlook on the web for business | Email

2 answers

Sort by: Most helpful
  1. Lin V 1,970 Reputation points Independent Advisor
    2026-11-12T18:33:00.96+00:00

    Hi Lisa,

    Microsoft has officially posted an active service degradation advisory in the Microsoft 365 admin center regarding this outage (tracked under incident ID MO1550821). They are currently investigating a widespread service degradation preventing users from connecting to multiple Microsoft 365 services, including Exchange Online.

    User's image

    Currently, Microsoft is actively investigating the issue on their end, so there is no action needed from end users at this time.

    In the meantime, please ask your IT administrator (if they still have access to the Microsoft 365 admin center) to monitor MO1550821 under Health > Service health for further updates. Having them use the "Report a problem" feature will also help Microsoft log the impact on your organization's tenant.

    Hope they deploy a fix soon.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments

  2. AI answer

    2026-11-12T18:20:55.67+00:00

    Public reports indicate that other users are experiencing Microsoft 365 and Outlook login problems around 10:20 AM PST on November 12, 2026, but they do not confirm that Microsoft has declared an Outlook on the web incident affecting every tenant.^1^

    Confirm whether your organization is affected

    Ask a Microsoft 365 administrator to:

    1. Sign in to the Microsoft 365 admin center.
    2. Go to Health → Service health.
    3. Check Exchange Online and Office on the web under Active issues Microsoft is working on.
    4. Open any listed incident to review its user impact, affected services, status, and updates.

    Service Support administrators and Helpdesk administrators can also view Service health. If an issue is not listed, the administrator can select Report an issue so Microsoft can compare reports across organizations.^2^

    If the admin center itself is inaccessible, check Microsoft’s public service-status page at status.cloud.microsoft.^2^

    What to do next

    • If an incident or advisory is listed: No local reconfiguration is normally useful unless the incident details provide a workaround. Monitor Microsoft’s updates and retry after the status changes to Service restored.
    • If several coworkers are affected but nothing is listed: Have an administrator use Report an issue from the Service health page.
    • If only your account or device is affected: Try Outlook on the web in a private browser window or on another network/device. If that works, the problem is more likely local to the original browser, session, or network.
    • If Outlook on the web fails everywhere only for your account: Contact your organization’s Microsoft 365 administrator so they can check the account, Exchange Online access, and licensing before opening a Microsoft support request.

    References

    1. Microsoft 365 down? Current problems and outages | US
    2. How to check Microsoft 365 service health
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.