Billing error

Laura Ross 0 Reputation points
2026-11-12T15:35:28.98+00:00

I have received notice of a past due bill for 3 months. I have no knowledge of what this is and am unable to access any of the 3 invoices. I will not pay for anything that does not apply to me.

I have reached out several times for assistance with a Microsoft representative but have only received a “Chat” option! Not acceptable - I want to speak with a customer representative please.

Thank you

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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