Azure for Students activation rejected after successful academic verification — eligibility review requested

Hello,

I am requesting a review of my Azure for Students activation eligibility for my Microsoft account (masked: li***@outlook.com). Account country/region: China. I am a student at Shanghai University, and my school email is li***@shu.edu.cn.

Timeline:

• On 2026-10-22, I completed academic verification using my school email and clicked the verification link.
• On 2026-11-10, on the Azure for Students registration page, the verification box showed "Verification complete!" (in Chinese: "验证完成！"). After I submitted the registration, the page said I was not eligible for an Azure free account (in Chinese: "你没有资格使用 Azure 免费帐户").
• No subscription was created and the $100 Azure for Students credit was not received. I checked the Azure portal: this account has 0 subscriptions.

Request:

Please review this account's Azure for Students activation eligibility and explain the specific reason for the rejection. If this was an incorrect decision, please help activate Azure for Students manually.

I have not added a payment method, and I am not asking for a paid subscription, upgrade, or pay-as-you-go.

Thank you.