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AB-731 certification is not showing in my Microsoft Learn profile
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卓磨 西川
20
Reputation points
I passed the AB-731 exam (Microsoft Certified: AI Transformation Leader) on October 26, 2026 with a score of 785.
However, the certification is still not displayed under Credentials > Certifications in my Microsoft Learn profile.
I have confirmed that I am signed in with the same Microsoft account that I used to register for the exam.
The certification is also not displayed in my Transcript.
Could you please check my exam record and link the certification to my Microsoft Learn profile?
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AI answer
2026-11-10T04:00:17.0233333+00:00 Exam records cannot be checked or manually linked here.
Use this supported path:
- Wait up to 24 hours after the exam result for the certification to appear in the Learn profile.
- Verify the credential requirements on the certification or exam details page.
- Sign out and confirm the correct Learn profile is being used. If multiple Microsoft accounts exist, try each account that may have been used during exam registration, including personal and work or school accounts.
- Check the Credentials section in the Learn profile again, and also check the transcript.
- If the certification is still missing, contact Microsoft Credentials Support for additional assistance.
Relevant details for this scenario:
- AB-731 is a Microsoft certification exam for Microsoft Certified: AI Transformation Leader.
- Exam results are usually available within minutes, but they can take up to 24 hours to appear in the Learn profile’s Certifications tab.
- If the credential is missing from both Certifications and Transcript, the official guidance is to confirm the correct profile and then contact Microsoft Credentials Support.
References:
AI-generated content may be incorrect. Read our transparency notes for more information.