Artifact Signing organization validation still In Progress after October 21 upload

Question

Artifact Signing organization validation still In Progress after October 21 upload

hamzeh elwawi 0

Our U.S. organization’s Azure Artifact Signing Public Trust identity validation shows In Progress. Microsoft previously flagged an address mismatch. We uploaded an additional supporting document on October 21, 2026, and the upload is visible in the portal.

Could a Microsoft moderator initiate a private conversation and ask the validation team whether the October 21 upload cleared the address mismatch or whether any further information is needed? We can provide the validation reference through that private channel. Thank you.

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Answer 1

Keep the existing validation open and request a moderator-assisted private review of the October 21 document; do not post the validation reference publicly or submit another validation request.

A Microsoft Q&A moderator may be able to establish a private channel and pass the reference to the Artifact Signing validation team, but this requires moderator action on the Q&A thread—it cannot be initiated by another community responder. A comparable Artifact Signing case was resolved after the validation team received the request details and verified it.^1^

Information to provide

Add a comment or update to the Q&A question containing only non-sensitive information:

Validation type: Organization – Public Trust
Country/region: United States
Current status: In Progress
Supporting-document upload date: October 21, 2026
The original issue: address mismatch
A request for confirmation of whether:
1. the uploaded document was reviewed,
2. it cleared the mismatch, or
3. more information is required.

State that the validation reference is available only through a private moderator channel. Do not publish the validation ID, tenant ID, subscription ID, organization documents, or contact details in the public thread.

Suggested wording:

Please initiate a private message so the validation reference can be provided securely. Could the Artifact Signing validation team confirm whether the supporting document uploaded on October 21, 2026, cleared the previously reported address mismatch, or identify any remaining information required?

Microsoft identifies both Azure Support and Microsoft Q&A using the Artifact Signing tag as assistance channels for identity-validation issues. It also states that duplicate requests do not help and that validations cannot be expedited.^2^

Check for a new action without uploading again

In the Azure portal, open:

Artifact Signing account → Objects → Identity validations → select the organization validation

Inspect the request’s detail pane:

In Progress means the request remains under review.
Action Required means the pane should provide the next verification or document action.

The documented workflow changes a newly created request from In Progress to Action Required when user action is needed.^3^

Because the October 21 upload is already visible, do not upload it again or create a duplicate request. Portal visibility confirms receipt by the portal, but it does not show whether the validation team accepted the document as resolving the mismatch; that requires the requested status review.

If no moderator responds, open an Azure support request for Artifact Signing identity validation and ask for review of the existing validation—not deletion, resubmission, or expedited processing. The existing In Progress request should remain intact while that review is requested.

References