Need Moderator Private Message to unlock stuck Azure for Students verification (AADSTS16000 on Portal)

Bình Dương Thanh 0 Reputation points
2026-11-09T16:53:36.68+00:00

Hi Microsoft Subscription Support Team,

My academic status is already verified via verify.microsoft.com and GitHub Student Developer Pack, but signup.azure.com/studentverification is stuck at:

"Unable to complete Azure for Students verification. Please try again shortly or contact us."

  • SessionID: b5103d03-2634-4ce8-bc9b-c1d2721b6bc8
  • TimeStampUTC: 11/9/2026 12:50:59 PM

I cannot open a support ticket in Azure Portal due to error AADSTS16000 (no active tenant/subscription).

Could a Moderator please open a Private Message with me to collect my account details and reset the backend verification state? Thank you!

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.