Organization identity validation "In Progress" for 10 business days, no Action Required

Hello,

Our organization identity validation for Azure Artifact Signing has been "In Progress" since 25 October 2026 (10 business days).

• Identity validation ID: 495de875-e0c7-47f4-a6ab-3e312c21cfa5
• Organization name: Second Chance
• Website: https://bizdna.kr
• Type: Organization / Public Trust
• Country: Republic of Korea

We completed the email verification and the representative's Verified ID check ("Verification Successful"), and uploaded the requested documents. The portal shows no "Action Required" and we have not received any further request (spam folders checked). We have not created a duplicate request.

Could someone from the validation team confirm whether anything else is needed from us? This validation is required to sign the installer of our commercial Windows product.

Thank you.