OneDrive: I can view shared users, but I cannot remove access from any folder

Question

OneDrive: I can view shared users, but I cannot remove access from any folder

MMM 0

I am the owner of the folders in OneDrive Personal. I can view shared users, but I cannot remove access from any folder. Every attempt to change sharing permissions fails with the message 'Die Freigabe ist im Moment nicht möglich' and Correlation ID <PII removed>.

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3 answers

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Answer 1

Hello MMM,

Thanks for clarifying. I understand that you've already followed the Manage Access steps, but the same error occurs across all your shared folders in OneDrive Personal.

Since the standard procedure isn't working, this may require an account-specific investigation. However, I can't confirm whether there's an ongoing service issue affecting your account.

Unfortunately, Microsoft Q&A cannot access OneDrive's internal diagnostic logs or investigate correlation IDs directly.

I'd recommend contacting Microsoft Support and providing:

The exact error message.
The correlation ID you received.
The approximate date and time of the failed attempts.

This information may help the support team investigate why permission changes are failing.

Answer 2

He seguido exactamente los pasos indicados (Informationen → Hat Zugriff → Zugriff verwalten), pero no funcionan.

El problema no afecta a una única carpeta; ocurre con todas las carpetas compartidas de mi OneDrive Personal.

Cada vez que intento modificar o eliminar un acceso aparece el mensaje:

"Die Freigabe ist im Moment nicht möglich. Wir können diesen Vorgang leider nicht abschließen."

Correlation ID: <PII removed>

Por favor, confirmen si existe una incidencia relacionada con la gestión de permisos en mi cuenta o si pueden revisar el Correlation ID proporcionado.

Answer 3

For OneDrive Personal, removing access is done from the item’s Details pane:

Select the file or folder.
Select Information in the upper-right corner to open Details.
Under Has Access, select Manage access.
Remove the sharing link with the X next to the link, or use Remove Link on the edit link page.

If the folder was added to My files as a shared shortcut and the goal is only to remove it from the view, use Remove shortcut from My files instead. That removes only the shortcut from the account and does not affect the owner or other people.

There is also a current OneDrive issue where some users cannot hide, remove, or stop sharing files under the Shared files area and receive the error "The provided item ID is not valid for the requested drive". Microsoft states that work is in progress to fix that problem. In this scenario, the supported action is to use the normal Manage access path above and, if it continues to fail, wait for the service-side fix.

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