Hi, let me help you.
Do you have any third-party devices connected? If you do, remove them and then check if the machine goes to sleep.
Is your Windows up to date? If not, please update Windows.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I hope you can help me.
Here are the Windows 11 power settings on my HP ZBook Firefly 15 G7. The laptop lid is often down. I reset the defaults on my Samsung S20 D70XE.
I have tried many settings. But nothing seems to work. I hate to waste so much power and burn my screen
Hi, let me help you.
Do you have any third-party devices connected? If you do, remove them and then check if the machine goes to sleep.
Is your Windows up to date? If not, please update Windows.
AI answer
Try this Windows 11 check list in order:
Since the lid is often down, step 1 is the most important. If When I close the lid is set to Do nothing, the laptop can stay awake with the screen behavior controlled separately, which matches the problem described.