How do i fix my system wouold not sleep and screen

Run these three separately, each on its own line, with nothing after the last word. First, powercfg /setacvalueindex SCHEME_CURRENT SUB_BUTTONS LIDACTION 0, then powercfg /setdcvalueindex SCHEME_CURRENT SUB_BUTTONS LIDACTION 0, and finally powercfg /setactive SCHEME_CURRENT. Each should return silently with no message, which means it worked.

After that, close the lid and see whether the laptop stays awake.

Thank you for your help. Here is a screenshot of the command I entered. You will notice that after the first and third commands, I got a message " Invalid Parameters -- try "/?" for help"

What do you think is

Hello,

Every category says None, so no app or driver is holding the display or system awake. The problem isn’t a stray program; it may be a setting (or firmware) telling Windows what to do.

Run this in the same admin prompt: powercfg /setacvalueindex SCHEME_CURRENT SUB_BUTTONS LIDACTION 0 and then powercfg /setdcvalueindex SCHEME_CURRENT SUB_BUTTONS LIDACTION 0, followed by powercfg /setactive SCHEME_CURRENT. That sets “Do nothing” on lid close for plugged in and battery, and it applies to the plan that’s actually active, which is often where people get tripped up when they’ve been editing a different plan.

Please note that this is a public forum. I will do my best to respond within a short time, and I apologize for any delay. I’m simply another user sharing insights and information that may be helpful to others.

Here is what I Got.

What do you think

Thank you.

Hello again.

Please try these steps: open Command Prompt as administrator and run powercfg /requests.

It lists whatever is telling Windows to keep the display or system awake, and it’s often a browser tab playing video, a remote desktop or Teams session, or a driver.

If something shows up under DISPLAY or SYSTEM, close that app and see if the screen finally turns off.