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Hi,
I'm trying to create an Azure account with my company to use Azure Artifact Signing, and the account creation is blocked.
I have tried multiple times over the few last months, it's always blocked.
I have tried several emails on our company domain, and even tried a Gmail account to see if it's was linked to the domain, nothing works, it's always blocked.
It's impossible to contact someone about this. I have tried opening a ticket with Microsoft Azure by signing with my personal account (which can't be use for Artifact Signing as it's not an organization account), they tell me that it's not of their resort, and it's always one service redirecting to another. Nobody seems to know how to solve this or redirect me to the appropriate service department.
Can someone help?
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
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Please ensure it's not free/trial subscription. https://learn.microsoft.com/en-us/azure/artifact-signing/faq#can-i-use-artifact-signing-with-a-free--trial--or-sponsored-azure-subscription
Share a screenshot of the error message you see, please redact any PII.
You did not read my question. It cannot be a free or a paid subscription, because to have a subscription I have to create an account first, which is impossible.
Here's a screenshot
Have you tried reaching out to your tenant admin? or creating a support ticket to have your tenant looked at.
Please read the context of the question. Your answer doesn't make any sense in regard to the context. There is no tenant. My company has no account yet. No Microsoft account, no Azure account, nothing. I'm trying, as the owner of the company to create an Azure subscription, but for that I must create a Microsoft account, and the creation of the Microsoft account is blocked. What is not clear about that?
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Signup blocks are risk decisions Microsoft doesn't surface, so nobody outside can see the reason. What does it actually look like at your end? Where in the signup does it stop, and what message do you get? That would narrow it.
Separately, is there anyone else at the company who could set up the subscription? It doesn't have to be you. Once it exists they can grant you the Artifact Signing Identity Verifier role, which is all you need for the signing work.
Yes, that's why I'm hoping for someone from Microsoft answering and offering help.
Just after I set my name and birth date, I see a "Account creation has been blocked".
It's a one-man company, so no. I'm the only one that can do the sign-up.
Sorry to hear you can't get a solution to this.
First question: does your company already have an Azure subscription? If yes, you don't need to create anything. Whoever administers the existing one can grant you the Artifact Signing Identity Verifier role and you can work from there.
If there isn't one, the Gmail attempt tells you something. If your domain were the trigger, Gmail would have worked. It didn't, so it's something tied to you rather than the domain, usually the payment method, phone number or IP used at signup.
You're right that a personal account won't get you there, and the reason is worth knowing. The Quickstart says individual developer validation is limited to the United States and Canada, and the billing account type has to match the validation type, so a personal billing account can only do individual validation. Even where it is available, the certificate carries your name rather than the company's, which defeats the purpose for company software.
And the FAQ says Artifact Signing "doesn't support free, trial, or sponsored Azure subscriptions". If the signups you were attempting were free or trial ones, they wouldn't have served this purpose even without the block.
Help make this community better for everyone: if this answer resolved your issue, please accept it or leave an upvote. If not, share more details in a comment so we can continue the discussion and find the right solution.
Well, no, my company doesn't have an Azure subscription: I'm trying to create one, and for that I need to create an account, which fails.