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My credit card was debited for an automatic subscription for Windows 365 for the period 2026/27, would like a refund the account is active, this is a duplicate.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I paid MICROSOFT ISO MILNERTON ZA 74922136247004441032411, this payment was for my WINDOWS 365 Family subscription for 6 users, an amount of R 1,999 was taken from my account, please transfer the funds to my WINDOWS Subscription not WINDOWS Learning please
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Hello, good day and thanks for your question. Sorry to know about this and I understand that you got charged twice for a Microsoft 365 subscription.
May I check and confirm if it is also showing that there are two subscriptions reflecting on your account when you login to your Microsoft account at account.microsoft.com/services?
I paid MICROSOFT ISO MILNERTON ZA 74922136247004441032411, this payment was for my WINDOWS 365 Family subscription for 6 users, an amount of R 1,999 was taken from my account, please transfer the funds to my WINDOWS Subscription not WINDOWS Learning please