Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Reset MFA for Pay-As-You-Go account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 4%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
SANJAY KUMAR SINGH
0
Reputation points
I have a Pay-As-You-Go Azure subscription and had configured Multi-Factor Authentication (MFA) using the Microsoft Authenticator app on my mobile phone. Everything was working fine.
Unfortunately, my phone has been damaged, and I no longer have access to the Authenticator app. When I try to sign in to portal.azure.com, I am prompted to provide the MFA verification code, which I cannot access.
Could anyone please help me regain access to my account or advise on the best way to recover it?
Login ID: gds***@hotmail.com Recovery Account: ssu**.******@gmail.com
Any assistance would be greatly appreciated. Thank you.
Microsoft Security | Microsoft Authenticator
Sign in to answer