Sending, receiving, and organizing email in Outlook on the web for business
Dear @Travis Dickson,
I hope you’re having a good day.
I'm sorry to hear you're experiencing this issue.
From your description, it sounds like the account may have been temporarily restricted after sending a large volume of email in a short period of time. However, to better understand what's happening, could you please provide a little more information?
- Are you unable to send only, or are you also unable to receive emails?
- Do you receive a specific error message, bounce-back message, or NDR when attempting to send an email?
- Can you still successfully sign in to Outlook on the web?
- Is your Microsoft 365 service purchased directly from Microsoft, or through GoDaddy?
If your Microsoft 365 subscription is managed through GoDaddy, they are typically the primary support provider for the subscription and can often help investigate issues that community members cannot access, including:
- Whether the mailbox or account has been temporarily restricted.
- Whether Microsoft has applied outbound sending limits or anti-spam restrictions.
- The licensing status of the account.
- Tenant-level settings and service health affecting the mailbox.
- Opening a support case with Microsoft on your behalf when necessary.
Please understand that initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Looking forward to hearing back from you with any updates or additional details.
Warm regards,