Microsoft365

Shauna Bouterse 20 Reputation points
2026-09-08T22:27:27.8566667+00:00

Just purchased Microsoft365 and when I open Excel I am not able to enter data in the cells.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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AI answer

2026-09-08T22:27:44.38+00:00

If Excel opens but does not allow typing, the most likely causes in this scenario are activation/view-only mode, the workbook opening read-only, or a basic input issue.

Try these checks in order:

  1. Check whether Excel is activated
    • In Excel, go to File > Account.
    • If the product shows as not activated, unlicensed, or expired, Excel can open files in view-only mode and block editing.
    • Sign in with the Microsoft account used to purchase Microsoft 365.
  2. Confirm the file is not opening read-only
    • If only one workbook is affected, test with a new blank workbook.
    • If a new workbook allows typing, the original file may be opening read-only.
    • Read-only mode can prevent editing.
  3. Test whether the issue affects all workbooks
    • Create a new Excel workbook.
    • Try entering data and saving it.
    • If the problem happens only in one file, the issue is with that file rather than Excel itself.
  4. Try editing the cell directly
    • Double-click a cell, or select a cell and press F2.
    • Then try typing.
  5. Check whether Scroll Lock is on
    • Press Win + Ctrl + O to open the On-Screen Keyboard.
    • Make sure ScrLk is not enabled.
  6. Update Office
    • In Excel, go to File > Account > Update Options > Update Now.
  7. Repair Office if Excel still will not accept input
    • If Excel is activated and the problem affects all workbooks, try an Online Repair of Office.
    • This is also the recommended step when Excel opens incorrectly, such as to a blank screen.

If the workbook specifically shows as read-only, that is a separate file state from worksheet protection.


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  1. EmilyS726 264.5K Reputation points Independent Advisor
    2026-09-08T23:09:42.04+00:00

    Hello

    Which Microsoft 365 subscription did you purchase? For example, is it Basic, Personal, Family or Premium?

    If it is Basic, it doesn't come with the office apps. It is for 100GB OneDrive only.

    If you do indeed have Pesonal/Family/Premium, make sure in the app, you log in with the correct Micorsoft account. If it still happens, try a different file, or new a file, is it still behaving the same?

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