Fix bounce backs from the email on my Teams account

Catherine Roughan 0 Reputation points
2026-09-08T13:30:23.65+00:00

I signed up to an MS account with my normal gmail address, and I use that to log in. But when I send Teams invitations, people who reply get a bounceback because the Teams invite is coming from an automatically generated @outlook.com email address that I never chose or access. When I go into outlook online, I am unable to edit this address. Nor can I edit it anywhere in the main Microsoft 365 profile, where my desired email address is the only one listed under aliases. How can I get rid of the outlook email address and make sure invitations are sent from my desired email address?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
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  1. Ruwim.B 6,900 Reputation points Volunteer Moderator
    2026-09-08T13:50:05.2766667+00:00

    Microsoft cannot send email invitations from a non-Microsoft email address (e.g. Gmail). Therefore, invitations are sent from a generic outlook.com address to which receivers cannot respond.

    A recommended workaround is to create a new Microsoft email address and set this address as the primary alias for your Microsoft 365 account.

    https://learn.microsoft.com/en-us/answers/questions/5704728/ms-teams-meeting-invitations-not-being-sent-from-t

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