A Microsoft file hosting and synchronization service.
To recover and transfer the files, use the local OneDrive folders on the PC first.
- Check whether both OneDrive accounts are available on the PC.
- Open File Explorer.
- Look for a personal OneDrive folder and a work or school OneDrive folder.
- If the work account is not added yet, open the OneDrive cloud icon in the notification area → Help & Settings → Settings → Account → Add an account.
- Sign in with the professional account.
- Recover files from the personal OneDrive location on the PC.
- In File Explorer, open the personal OneDrive folder.
- If the needed files are there, select them and use Copy.
- Then open the professional OneDrive folder and use Paste.
- Copy/paste is recommended instead of drag/drop because it is less prone to mistakes.
- If files are missing from the PC, check the personal OneDrive online.
- The files and folders visible in OneDrive online are the files available to move to another device.
- If they are present there, make sure the personal OneDrive is set up on the PC so those files can sync down locally.
- After the files appear locally, copy them into the professional OneDrive folder.
- Files moved from personal OneDrive to work or school OneDrive are treated as new files.
- Metadata such as Date created or Modified By is not retained.
- If any files were previously shared, they must be shared again after copying.
- If the personal account was removed from sync, add it back temporarily if needed.
- Open OneDrive settings → Account → Add an account.
- Sign in to the personal account again so its OneDrive folder is available in File Explorer.
- Then copy the files from the personal folder to the professional folder.
- Check storage before copying large amounts of data.
- Make sure the professional OneDrive has enough space for the copied files.
Important cautions:
- Only copy personal files. Files containing employer or school confidential information or intellectual property must not be copied unless permitted by policy or law.
- There is no supported automatic “undo” described here for reversing a move; recovery depends on whether the files are still in the local OneDrive folder or visible in OneDrive online.
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