I have trouble logging in to find an invoice and how to update my credit card information for my Microsoft yearly subscription

Question

I have trouble logging in to find an invoice and how to update my credit card information for my Microsoft yearly subscription

Rjay Juarez 0

Hello

i received an email stating I was charged for $99.99 today for my Microsoft 365 Personal yearly subscription. I want to access an invoice stating I was charged that details the date of charge, cost, and last 4 digits of the credit card used to give to a vocational rehabilitation agency I'm participating in. However when I log in, I can't find anywhere how to access it. Can you walk me through the steps of how I can view an invoice of my charge please? Also, in case my credit card you have on record for my subscription expires, where in the site can I update it? Please answer as soon as you can. Thank you.

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Answer 1

Hi Rjay,

As per checking, you can view your Microsoft 365 invoice and update your payment method directly from your Microsoft account online.

To see your invoice, you may sign in at account.microsoft.com with the account tied to your subscription.

Then go to Services & subscriptions > find your Microsoft 365 Personal plan > click Payment & billing > Order history. There you’ll see the invoice with the charge date, amount, and the last four digits of the card used. You can then download or print it for your vocational rehabilitation agency.

In the meantime, to update your credit card, stay in Payment & billing > Payment options. Select your current card and update its details, or add a new card. Once saved, Microsoft will use the updated card for future renewals.