MAICPP enrollment stuck – blank Legal Info and Identifiers, no Workspace, support form submission also fails

Burak Özer 0 Reputation points
2026-09-07T12:39:35.5666667+00:00

We are trying to enroll our company, Senfoni, in the Microsoft AI Cloud Partner Program (MAICPP).

The enrollment appears to be only partially provisioned:

  • Account Settings → Legal info is completely blank
  • Account Settings → Identifiers is completely blank
  • No PartnerGlobal or PartnerLocation ID has been generated
  • Programs only shows “Other programs”; MAICPP is not shown as an active enrollment
  • My user is a Global Admin and Member of the tenant
  • No Workspace is provisioned under My Access
  • Several days have passed with no verification status or actionable verification step

Because no Workspace exists, the normal Partner Center support flow cannot be used.

I then tried the external Microsoft Partner support form, but submitting the request fails with:

“There is a problem submitting your request, try again!”

We need Microsoft to review the backend provisioning/enrollment state and either repair or reset the MAICPP enrollment so that Legal Info, Verification Status, Identifiers, PartnerGlobal ID and the Partner workspace are initialized correctly.

This is blocking Microsoft Entra Verified Publisher verification for our multitenant application.

Please escalate this to the Partner Center Enrollment / Provisioning / Partner Trust team.

Microsoft Partner Center | Other
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