Accessing Outlook on the web for business using organizational credentials.
Please note that this forum is a user-to-user community and is not a Microsoft Support channel, so I cannot contact your directly.
If you need direct assistance, please contact Microsoft Support or open a support request through your Microsoft 365 admin center.In the meantime, could you please provide the following information so I can help troubleshoot the issue?
- What is the exact error message you receive when trying to sign in?
- Are you unable to access your email in:
- Outlook desktop app?
- Outlook on the web (https://outlook.office.com)?
- Both?
- Have you recently changed your password recently?
- Do you use Microsoft Authenticator?
The more details you can provide, especially the full error message or a screenshot, the easier it will be to identify the cause and suggest the appropriate solution.