Transfer Subscription

Brent Fortney 0 Reputation points
2026-09-03T17:48:17.32+00:00

Purchased a new PC. Need to know how to transfer my 365 subscription to that PC

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
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  1. John Jefferson Doyon 86,980 Reputation points Independent Advisor
    2026-09-03T18:23:29.8366667+00:00

    Hi, @Brent Fortney

    You normally do not need to transfer the Microsoft 365 subscription itself. The subscription is linked to your Microsoft account.

    On the new PC:

    • Go to https://account.microsoft.com/services
    • Sign in with the Microsoft account that owns the Microsoft 365 subscription.
    • Find your Microsoft 365 subscription and select the option to install the desktop apps.
    • After installation, open Word or Excel and sign in with the same Microsoft account to activate it.

    To help narrow down the issue:

    1. Do you still have access to the old PC?
    2. When you sign in at https://account.microsoft.com/services, do you see your Microsoft 365 subscription listed there?

    Click "Add comment" to let me know.

    Thanks!

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