I can't seem to log into my account?

Jennifer Harvey 0 Reputation points
2026-08-31T22:38:57.9533333+00:00

Screenshot_20260831-233327_Chrome.png

Hello

I keep getting this message (see screenshot) and Cannot open up my Hotmail? I read on other comments that say something about admin not paying a fee? However this is my personal account and I do not pay and subscriptions etc.

Thank you for any help given.

Jen

Outlook | Outlook for mobile | Outlook for Android | For home
0 comments No comments

1 answer

Sort by: Most helpful
  1. EmilyS726 264.1K Reputation points Independent Advisor
    2026-08-31T23:11:51.9433333+00:00

    Hi Jen,

    This is related to an active outage/incident.

    This is the most recent update from engineering:

    User's image

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.