error message when trying to log into outlook

Jennifer Odell 0 Reputation points
2026-08-31T17:17:26.32+00:00
UTC Date: 2026-08-31T17:13:46.120Z
Client Id: 97654DA872254F0598A07D9A552FC8B6
Session Id: 942b08a0-b266-4f99-8b19-f4094133aece
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: System.Security.Cryptography.CryptographicException
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192762
st: 500
ehk: X-OWA-Error
efe: MN2PR01CA0052
ewsver: 15.21.360.13
reqid: d3418af5-489d-f540-1acf-1fdb25878253
cv: hGTsVRX7Ax22YTqR7mGFOd.3.1.1
Outlook | Web | Outlook on the web for business | Sign in
0 comments No comments

1 answer

Sort by: Newest
  1. Gérard Oomens 131.1K Reputation points Volunteer Moderator
    2026-08-31T22:14:26.2733333+00:00

    There seem to be problems with the mailserver (Also for outlook.com users)

    https://status.cloud.microsoft/

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.