Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
There seem to be problems with the mailserver (Also for outlook.com users)
Unable to login to one of my Outlook accounts (******@hotmail.com)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 60%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Beth Strathman
0
Reputation points
I have received this error message when attempting to log in to Outlook.com:
UTC Date: 2026-08-31T16:12:46.230Z
Client Id: 448E33040D474D8AA8B7A20BCAFC2552
Session Id: 4ee4c5e2-35f2-4cc9-b895-7d602afe633a
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: Error: 500
esrc: StartupData
et: ServerError
estack: Error: 500
at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192520
st: 500
efe: CYXPR03CA0077
reqid: f2238f36-b664-7c9d-ee72-e20c686636af
cv: REYcM2vQ6DEPgwtIHEnK0s.3.1.1
Outlook | Web | Outlook on the web for business | Sign in
1 answer
Sort by: Most helpful
-
Gérard Oomens 131.1K Reputation points Volunteer Moderator2026-08-31T22:18:15.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 79%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)