Windows update cannot get Outlook and Teams to work together.

Question

Windows update cannot get Outlook and Teams to work together.

Brian Shroyer 0

After recent Windows update i cannot get Outlook and Teams to work together. I cannot create a Teams meeting from Outlook. There is no Teams icon showing to create a meeting in Outlook.

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2 answers

Your answer

Answer 1

Hello Brian Shroyer,

Thank you for reaching out.

Could you please confirm whether you are currently using Classic Outlook or New Outlook for Windows? If possible, please also share a screenshot of the complete Outlook window showing where the Teams Meeting icon is missing. Please hide any email addresses, meeting details, or other sensitive information before sharing it.

In the meantime, please try the following steps.

If you are using Classic Outlook, open Outlook and go to: File > Options > Add-ins

Please check whether "Microsoft Teams Meeting Add-in for Microsoft Office" is listed under "Active Application Add-ins".

If the add-in is not active, return to: File > Options > Add-ins

Next to Manage, select Disabled Items, and then select Go. If the Teams Meeting Add-in appears there, select it, choose Enable, and restart Outlook.

User's image

If the add-in is missing or enabling it does not restore the Teams Meeting option, please follow Microsoft’s instructions to uninstall and reinstall the Teams Meeting Add-in: Teams Meeting add-in is missing in Outlook Desktop after updating to New Teams | Microsoft Support

Please also try refreshing the connection between Teams and Outlook:

Sign out of both Teams and Outlook.
Right-click the Teams and Outlook icons in the Windows system tray and select "Quit" to ensure Teams is not still running in the background.
Open Teams first and sign in with your Microsoft 365 work or school account.
Open Outlook and sign in with the same account.
In Classic Outlook, open the New Email/New Items menu. If a Teams Sign in option appears, as shown in the screenshot, select it and complete the sign-in.
Open the Outlook Calendar and check whether the Teams Meeting option has returned.

User's image

Please try these steps first and let me know whether the Teams Meeting option appears again. If it remains missing, please share the requested screenshot and confirm which Outlook version you are using.

Kind regards,

Demi Nguyen 1,505 Reputation points Independent Advisor

2026-09-01T15:23:27.32+00:00

Hi Brian Shroyer,

Just checking in to see if you need any further assistance. If you have any follow-up questions or new updates, feel free to let me know.
BRIAN SHROYER 0 Reputation points

2026-09-01T17:47:09.3166667+00:00

Thanks for checking. What i ended up doing is change using Classic Outlook to the New Outlook and everything seems to be okay now. I never liked the new Outlook so i was trying to fix it. Just being forced to move to the new Outlook.

All good now.

Thanks
Demi Nguyen 1,505 Reputation points Independent Advisor

2026-09-02T13:39:53.85+00:00

Hi Brian Shroyer,

Thank you for keeping me updated. I’m glad to hear that switching to New Outlook resolved the problem and everything is working again.

I understand that New Outlook may not be your preferred experience, but I appreciate you sharing what resolved the problem.

Kind regards,

Answer 2

Try these fixes in order:

Check whether the Teams add-in was disabled in Outlook.
- In Outlook Desktop, select File > Manage COM Add-ins.
- Find Microsoft Teams Meeting Add-in for Microsoft Office.
- Select Do not monitor this add-in for the next 30 days. If that option is not available, select Always enable this add-in.
- Select Apply and Close.
Re-enable it from Disabled Items if needed.
- In Outlook, go to File > Options > Add-ins.
- In Manage, select Disabled items, then select Go.
- If Teams appears there, select it and choose Enable.
- Restart Outlook.
If this started after moving to New Teams, force the add-in to reinstall.
- Right-click Start > Settings > Apps > Installed Apps.
- Search for Teams Meeting Add-in and uninstall it.
- Close Outlook.
- Quit Teams from the system tray.
- Restart New Teams.
- When Teams Meeting Add-in appears again in Installed Apps, restart Outlook.
Verify required components are installed.
- The Teams Meeting add-in requires .NET Framework 4.8 and WebView2.
- To check WebView2, open Control Panel > Programs > Programs and Features and confirm Microsoft Edge WebView2 Runtime is listed.
Optional prevention step if Outlook keeps disabling the add-in.
- Warning: editing the registry can affect Outlook if done incorrectly.
- Open Registry Editor.
- Go to Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList.
- Create a DWORD (32-bit) value named TeamsAddin.FastConnect and set it to 1.

If the issue is specifically with an Outlook.com account, the Teams Meeting add-in in Outlook Desktop does not work with Outlook.com accounts and is not currently available for Teams for home or small business using an Outlook.com account. In that case, create meetings in Teams on the web or in the Teams desktop app instead.