Account Verification

Dear @Nick Enggruin

I understand why this would be concerning. Regarding Error Code: 715‑123280, this is a known provisioning issue that can occur during tenant creation. When this error appears, the tenant setup usually does not complete.

To better understand what happened and guide you correctly, could you please help clarify the following points?

• Did you receive any email confirming that the Microsoft 365 tenant was successfully created, or did the email only mention payment or card verification?
• Are you able to sign in to the Microsoft 365 Admin Center using the email address you entered during sign‑up, or does sign‑in fail?
• Which browser and device were you using during the setup (for example, Chrome/Edge, desktop/mobile)?

In the meantime, you can try the following steps:

• Use an InPrivate/Incognito browser session, or try a different browser or network connection and attempt the purchase again.
• Confirm that the billing information exactly matches the payment method details.
• Double-check that the email addresses are not already in use with another Microsoft 365 setup

If your issue still persists, you can try contacting Microsoft Support by phone by calling your regional Microsoft support hotline here: Customer service phone numbers - Microsoft Support.

When contacting Microsoft Support, it may help to clearly state that the error 715‑123280 occurs during initial Microsoft 365 Business tenant creation, even when using different emails, numbers, plans, and payment options, and the issue has persisted for multiple days.

I hope the information shared is helpful. If you have any questions, please feel free to reach out.