I keep getting error [9hehw] after putting in my email while logging into my onenote, what should I do?

Thank you for confirming, and I’m sorry for the frustration this has caused.

Since Outlook and OneDrive work normally, this does not appear to be a problem with your Microsoft account or subscription. This error is currently being reported by several OneNote users.

For now, please use OneNote for the web as a temporary workaround.

Do not uninstall OneNote or clear its app data if you have any unsynced notes, as this could remove locally stored changes.

Install any new OneNote update when it becomes available.

You can also report the problem through OneNote > Settings > Send Feedback, including error 9hehw, your device version, OneNote version, and a screenshot of the complete error.

This appears to require a fix from the OneNote development team rather than additional account troubleshooting.

Tried all the above. One note is the only thing giving me this issue. Outlook app is fine...one drive is fine... This is getting extremely frustrating. I pay an annual fee to be able to use all of Microsoft products and the thing I use most of all wont sync cause I'm supposedly "off line"

Hi ,

I'm Dyari. Thanks for reaching out.

Go to Microsoft Account in a web browser to confirm your email and password work correctly outside the app.

Ensure your computer or phone has Set time automatically turned on, as incorrect time settings break security certificates.

Please keep me posted.