Process of creating a shared booking page does not complete

David Aguilar 20 Reputation points
2026-08-28T18:39:16.3266667+00:00

I'm able to create a personal booking page however when I try creating a shared booking page the process does not complete. No error is displayed. The wizard just never finishes. I have tried using an incognito browser page but that did not work. I checked our organization settings for bookings and they are set properly.

Outlook | Web | Outlook on the web for business | Calendar
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Answer accepted by question author
Kai-L 18,725 Reputation points Microsoft External Staff Moderator
2026-08-28T19:01:42.8033333+00:00

Dear David,

As a forum moderator, I genuinely wish I could directly inspect your Bookings configuration or backend provisioning logs to diagnose and fix this directly. Unfortunately, my role here is limited to providing general guidance and solutions that can be applied by users. There was a recent service issue affecting the creation of new booking pages in some organizations using Information Barriers, but Microsoft reported that issue as resolved on August 21, 2026. I also attempted to reproduce this issue but was able to create a shared booking page successfully. Since personal booking pages work, the organization settings are enabled, and the problem continues in an InPrivate browser window without displaying an error, this may require further investigation of your tenant’s Bookings configuration.

I recommend that you create a service request with Microsoft Support. A technical support engineer can perform a remote session to investigate the situation, verify the backend configurations, and run any necessary synchronization tools to resolve the problem. If the issue requires further attention, they can escalate it to a specialized team for deeper analysis. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.

I truly hope you get your issue resolved swiftly. Please know that even though I can't directly intervene, directing you to the correct, specialized support is the most effective help I can provide from my position. Thank you for your patience and understanding. Please let me know if you need anything else. Wishing you all the best. 


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