Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
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Unlinking a tenant or removing an identity needs your school's IT admin or Microsoft support. But if this is simply the same email address existing as both a personal Microsoft account and a school account, there may be something you can do yourself, depending on your answers to the questions below.
Can you share a bit more about what you're seeing?
- When you sign in, do you get a choice between a work/school account and a personal one?
- Where exactly does the JCTC link appear — is it in your account settings, or something someone told you?
- What action are you trying to take that's being blocked?
Help make this community better for everyone: if this answer resolved your issue, please accept it or leave an upvote. If not, share more details in a comment so we can continue the discussion and find the right solution.