I got this message, "This is to inform you that your email will be disabled as you have been ignoring our Update messages" WHAT SHOULD I DO

Question

I got this message, "This is to inform you that your email will be disabled as you have been ignoring our Update messages" WHAT SHOULD I DO

Foster Selma 0

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2 answers

Your answer

Answer 1

Aetherin 1,385 Independent Advisor

Hi @Foster Selma,

I share the same view as the AI-generated response. The message you received appears suspicious and may be a phishing attempt. Please do not click any links, open any attachments, reply to the message, or provide your password or other personal information.

You can also report the message in Outlook by selecting Report > Report phishing, and then delete it.

User's image

If this is a work or school account, I recommend contacting your organization's IT administrator to verify the status of your account and confirm whether any action is actually required.

If you have already clicked a link in the message or entered your password, please change your password immediately and notify your IT administrator as soon as possible. It is also a good idea to review your account's recent sign-in activity for any unauthorized access.

I hope this information helps you take the right steps to verify the situation and ensure that your account remains secure.

Aetherin 1,385 Reputation points Independent Advisor

2026-08-28T06:01:33.3366667+00:00

Hi @Foster Selma,

I just wanted to check in and see if you have any updates or additional information you’d like to share regarding your situation.

If there's anything new, please don’t hesitate to let me know.

Answer 2

That message is most likely a phishing scam.

What to do:

Do not click any links or open attachments in that message.
Delete the email.
In Outlook, open the message and select Report > Phishing, then delete it.
If the message claims urgent account closure, treat that as a scam sign.
If any link was already clicked or credentials were entered, change the Microsoft account password immediately and enable two-factor authentication.
To verify whether there is a real account issue, check the account directly through Microsoft’s normal sign-in/account pages rather than through the email.

Microsoft Q&A guidance in similar cases states that Microsoft does not usually send emails pressuring recipients to click a link to avoid losing access, and messages like this are commonly phishing attempts.