I am unable to have an additional email for verification

For a personal Microsoft account, the email verification option cannot be removed if it is the only email or recovery method on file. Microsoft requires at least one verified email or phone number for account recovery and identity verification.

What can be done:

1. Go to the Microsoft account Security page: https://account.microsoft.com/security
2. Select Manage how I sign in.
3. Add a new way to sign in or verify, such as another recovery email, Microsoft Authenticator, or a passkey if offered.
4. After another method is added and verified, remove the old email from the verification methods.

Important details:

• A Microsoft account can have up to 10 ways to verify sign-in.
• Verification codes sent by email can only be sent to the primary alias or another email added as a verification method.
• If all security information is removed, the account enters a restricted state for 30 days, and no further changes to security settings or billing information can be made during that period.

If the old work email is also an alias on the Microsoft account, remove or replace it from Your info after adding a new email address.

For a work or school account, an alternate email can be added from the Security info page, but it cannot be the work or school email address. That email method is only for password reset, not general sign-in verification.

• Microsoft account security info & verification codes
• Removing a sign-in verification method
• Change the email address for your Microsoft account
• Register the password reset verification method for a work or school account
• Set up an email address as your verification method