Azure for Students: Unable to verify Universidad de Manila ID

Abby Tricia Cacanando 0 Reputation points
2026-08-20T12:09:37.23+00:00

Hi, I am trying to activate Azure for Students. The form is locked, and it says my email domain @udm.edu.ph is not registered. I cannot type the school name. Please help me manually verify my account.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
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  1. Liora 1,630 Reputation points Independent Advisor
    2026-08-20T12:29:47.42+00:00

    Dear @Abby Tricia Cacanando,

    I hope you’re having a good day. 

    Based on the message that your @udm.edu.ph email domain is not recognized, this appears to be a domain verification issue rather than a problem with your Microsoft account. In many Azure for Students cases, the verification system cannot complete the eligibility check when a school's email domain is not registered in Microsoft's academic verification database.

    Unfortunately, the community forum cannot manually verify student accounts or approve Azure for Students eligibility.

    I recommend the following:

    1. Contact your university's IT department or school administration and let them know that @udm.edu.ph domain is not being recognized during Azure for Students verification. Institutions typically need to work with Microsoft through the appropriate education channels if their domain is not registered. If you need help finding your admin, please see: How do I find my Microsoft 365 admin? - Microsoft Support 
    2. Try signing up directly through the Azure for Students page again using your official student email:
    3. If available to you, consider alternative student verification methods. Some students have successfully verified their academic status through programs such as the GitHub Student Developer Pack, which uses a separate verification process.

    You can refer to this similar topic: Unable to verify my student email for Azure for Students - Microsoft Q&A

    I hope this information helps point you in the right direction. If you run into any issues while trying the steps, or if something still doesn’t feel quite right, please don’t hesitate to reach out again. I’ll do my best to support you however I can.   

    Looking forward to hearing back from you with any updates or additional details.  

    Warm regards,  

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