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Lost access to Microsoft Learn account linked to corporate email – need help recovering certification.
Hello Microsoft Credentials Support,
I have recently resigned from my company (TCS) and have completely lost access to my corporate email address. My Microsoft certifications (PL-300: Microsoft Power BI Data Analyst) are locked inside that inactive corporate account profile.
I need assistance migrating my certification history and profile records over to my personal Microsoft account.
- Old Corporate Email (No Access): ******@tcs.com
- New Personal Email (Target Account): ******@gmail.com
Because I cannot log into the old account to perform a self-service merge, please initiate a private message or security verification step so I can provide my personal identification details and recover my certifications.
Thank you for your support.
Thanks & Regards,
Gaurav Prajapati
Country: India