Lost access to Microsoft Learn account linked to corporate email – need help recovering certification.

Gaurav Prajapati 0 Reputation points
2026-08-17T04:50:00.5766667+00:00

Hello Microsoft Credentials Support,

I have recently resigned from my company (TCS) and have completely lost access to my corporate email address. My Microsoft certifications (PL-300: Microsoft Power BI Data Analyst) are locked inside that inactive corporate account profile.

I need assistance migrating my certification history and profile records over to my personal Microsoft account.

  • Old Corporate Email (No Access): ******@tcs.com
  • New Personal Email (Target Account): ******@gmail.com

Because I cannot log into the old account to perform a self-service merge, please initiate a private message or security verification step so I can provide my personal identification details and recover my certifications.

Thank you for your support.

Thanks & Regards,

Gaurav Prajapati

Country: India

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