Sending, receiving, and organizing email in Outlook on the web for business
Hi J A,
For your concern, you can try following the forum's AI suggestion as it does provide the correct approach because this issue is usually caused by Outlook Auto Capitalization. To disable Auto Capitalization in Outlook on the web:
- When composing a new email, you will see a toolbar including File, Home, View, etc.
- Select the Options tab > Editor > Editor Settings > toggle off the Auto Capitalization option
You can give it a try and let me know if it works. If the issue still persists, please feel free to reach out again in the comments of this post. I'm happy to assist you further.
Thank you for your patience and understanding. Hope to hear from you soon.
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